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Receptionist

5 Hertford Street Limited

London

On-site

GBP 22,000 - 30,000

Full time

5 days ago

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Job summary

Join a prestigious private member's club as a Receptionist in the heart of London. You will provide a warm welcome, manage bookings, and ensure high-quality service to members. Enjoy attractive benefits like a generous holiday allowance, discounted gym membership, and professional training while contributing to an exceptional member experience.

Benefits

33 days holiday per year (including bank holidays)

Birthday day off

Discounted gym membership

Private medical insurance

In-house industry training

Cycle to Work Scheme

Recommend a friend bonus of £750

Free English Classes

Staff Accommodation (subject to availability)

Freshly prepared meals whilst on duty

Qualifications

Significant experience in a similar position is essential.
Experience of working in a busy restaurant is advantageous.

Responsibilities

Welcome members and their guests in a friendly manner.
Answer the telephone and deal with general inquiries.
Ensure service is given to all members to the highest standards.

Skills

Customer Service

Professionalism

Communication

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5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.

We are currently looking for a Receptionist to join our Reception team.

The Company Benefits Our Receptionist Receives Are

33 days holiday per year (including bank holidays)
Birthday day off
Discounted gym membership with GymFlex
Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
Private medical insurance with Bupa
Private dental insurance with Bupa
Workplace nursery scheme
Cycle to Work Scheme
Employee Assistance Programme – Hospitality Action
Access to a company doctor
Eyecare & specs vouchers
In-house industry training
Sponsored social events
Recommend a friend bonus of £750
Staff Accommodation (subject to availability)
Online retail discounts
Free English Classes
Freshly prepared meals whilst on duty

The Responsibilities Of The Receptionist Are

To welcome members and their guests in a friendly and professional manner.
Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards.
To answer the telephone, take bookings and deal with general enquiries.

The Experience & Qualifications Required Of Our Receptionist Are

Significant experience in a similar position is essential
Experience of working in a busy restaurant is advantageous.

The working hours:

The role requires flexibility to work 9-hour shift across the operating hours of 7am and 3am.
Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday.

The club is closed on Bank Holidays and throughout Christmas each year.

If you feel that you have the experience and skills to join us as Receptionist at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Administrative
Industries
Hospitality

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