Receptionist

5 Hertford Street; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

5 Hertford Street, a prestigious private member's club in Mayfair, is seeking a Receptionist to join its team. The ideal candidate will have significant experience in a similar role and will provide exceptional service to members while enjoying extensive company benefits including private medical insurance, generous holiday entitlements, and opportunities for professional development.

Benefits

33 days holiday per year

Birthday day off

Discounted gym membership

Private medical insurance

Private dental insurance

Workplace nursery scheme

Cycle to Work Scheme

Employee Assistance Programme

Access to a company doctor

Free English Classes

Freshly prepared meals whilst on duty

Qualifications

• Significant experience in a similar position is essential.
• Experience working in a busy restaurant is advantageous.

Responsibilities

• Welcoming members and their guests in a friendly and professional manner.
• Providing courteous and efficient service to all members.
• Answering the telephone and handling general inquiries.

Skills

Customer Service

Communication

Professionalism

Job description

5 Hertford Street is a beautifully appointed private member's club owned and operated by entrepreneur Robin Birley, located in the heart of Mayfair. Our aim is to be a home away from home, providing the utmost comfort where members are looked after by a team who know them by name.

We are currently looking for a Receptionist to join our Reception team.

Company Benefits for Our Receptionist

• 33 days holiday per year (including bank holidays)
• Birthday day off
• Discounted gym membership with GymFlex
• Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
• Private medical insurance with Bupa
• Private dental insurance with Bupa
• Workplace nursery scheme
• Cycle to Work Scheme
• Employee Assistance Programme – Hospitality Action
• Access to a company doctor
• Eyecare & specs vouchers
• In-house industry training
• Sponsored social events
• Recommend a friend bonus of £750
• Staff Accommodation (subject to availability)
• Online retail discounts
• Free English Classes
• Freshly prepared meals whilst on duty

Responsibilities of the Receptionist

• Welcoming members and their guests in a friendly and professional manner.
• Providing courteous and efficient service to all members, maintaining high standards of service.
• Answering the telephone, taking bookings, and handling general enquiries.

Experience & Qualifications Required

• Significant experience in a similar position is essential.
• Experience working in a busy restaurant is advantageous.

Working Hours

• The role requires flexibility to work 9-hour shifts between 7am and 3am.
• The working schedule is on a rota basis, 5 days out of 6, from Monday to Saturday.

The club is closed on Bank Holidays and throughout Christmas each year.

If you believe you have the experience and skills to join us as a Receptionist at 5 Hertford Street, please apply by forwarding your up-to-date CV along with a covering letter via the link below.