Receptionist

Membership Bespoke; London; On-site; GBP 22,702 - 26,491; Full time

Job summary

Membership Bespoke is seeking a Temporary Receptionist for a leading membership organisation in London. This full-time position involves supporting front-of-house operations, guest coordination, and various administrative tasks. An immediate start is available for candidates with strong customer service and organisational skills.

Qualifications

• Previous reception, front-of-house, or customer service experience required.
• Strong grasp of internal processes and CRM systems preferred.

Responsibilities

• Greet and sign in visitors, providing a professional reception service.
• Handle phone calls, using helpdesk processes effectively.
• Support administrative tasks, including coordination of meeting rooms.

Skills

Organisational skills

Customer service

CRM familiarity

Confidentiality

Job description

This range is provided by Membership Bespoke. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Membership Organisation

Office based – London

2 months temporary – full-time

Hourly rate £16.48 – £19.23 per hour

Immediate start

Our client, well-established membership organisation is recruiting for Temporary Receptionist to join their friendly, professional front-of-house team. This short-term opportunity offers a vital position supporting day-to-day administrative functions, guest coordination, and member-facing services.

About the Role

Acting as the first point of contact for members, guests, and staff, you’ll ensure a professional and efficient reception service while also supporting administrative and operational duties. This is an ideal role for someone confident in front-facing duties who also has a strong grasp of internal processes and CRM systems.

Key Responsibilities

• Greet and sign in visitors, ensuring meeting room arrangements are accurate and hospitality is provided
• Maintain daily welcome messages and meeting schedules on-screen and in diaries
• Handle incoming phone calls and direct them appropriately using helpdesk processes
• Using their CRM platform (preferably ReadyMembership) to support bookings, records, and member queries
• Open, sort, and distribute incoming post and email, forwarding invoices and sensitive materials as needed
• Coordinate meeting room bookings, including room layout and catering arrangements
• Manage consumables (tea, coffee, milk, stationery, water) and liaise with suppliers
• Provide support for taxi, courier, hotel and publication bookings on behalf of staff and members
• Hold and manage office keys and alarm codes, supporting general office security
• Liaise with contractors (e.g. cleaners, maintenance, fire testing)
• Oversee use of the franking machine, shredders, and printer replenishments
• Previous reception, front-of-house, or customer service experience
• Familiarity with CRM systems
• Strong organisational skills and a high level of accuracy
• A confident, professional, and friendly manner
• The ability to handle confidential information with discretion
• Competence in using email, Microsoft Office, and telephony systems

To apply to this role please send your CV in indicate your notice period.

Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Temporary

Job function

• Job function

  Administrative and Customer Service

• Industries

  Non-profit Organizations

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