Receptionist

The Hyde; Leeds; On-site; GBP 19,000 - 23,000; Full time

Job summary

The Hyde in Leeds is seeking a full-time medical receptionist/care navigator to cover maternity leave for one year on a fixed-term contract. The role supports the clinical team to deliver high-quality care for our patients.

Hours are Monday to Friday, 8.30–15.45 with one late shift 10.45–18.30 on a Tuesday. Face-to-face and telephone contact with patients, plus administrative duties, are central to the position.

Qualifications

• Experience in reception roles.
• Excellent communication skills.
• Ability to maintain confidentiality.

Responsibilities

• Face-to-face and telephone contact with patients.
• Administrative duties within the reception area.
• Work as part of the receptionist team to maintain efficient service.
• Support the clinical team to deliver high-quality care.

Skills

Reception experience

Customer service

Job description

Full time medical receptionist/care navigator, to cover maternity leave for one year on a fixed term contract, in a busy inner city GP practice in Leeds 6. Experience preferred but full training will be given. This is a varied and interesting role supporting the clinical team to deliver high quality care for our patients. Applicants should be enthusiastic, caring and conscientious and be able to work well as part of a team. You should be able to demonstrate excellent communication skills. Applicants must understand the principles of confidentiality and be keen to represent the surgery in a sensitive, friendly, efficient and competent manner.

The successful applicant's hours will be Monday to Friday, 8.30-15.45 including one late shift, 10.45- 18.30 on a Tuesday., The receptionist is the first line of contact with our patients and visitors. This is a varied role that includes face to face and telephone contact with patients as well as administrative duties.

You will work as part of the receptionist team maintaining an efficient service for the patients, doctors and nurses.

Reception experience and customer service is desirable, but training will be give to the successful candidate.

Hyde Park Surgery is a busy inner city GP practice in Leeds 6 with approximately 11,000 patients. There are four partners in the practice. We also have three salaried GPs. Our nursing team consists of three practice nurses and two health care assistants. The team provides an holistic and collaborative approach to health care provision. Our Practice Manager works part time and is supported by the Assistant Practice Manager. We have a hard working and dedicated team of receptionists who are supported by the Reception Manager.