Receptionist

Malmaison & Hotel du Vin; Leeds; On-site; GBP 17,000 - 21,000; Full time

Job summary

Malmaison in Leeds is seeking a friendly, energetic receptionist to be the face of the hotel. You will deliver celebrity-level service, handle guest queries, and contribute to creating memorable experiences for guests.

The role offers permanent employment with opportunities for development within Malmaison, including apprenticeship pathways as the brand grows its workforce.

Qualifications

• Natural hospitality charm and a passion for service.

Responsibilities

• Greet guests and set the tone of the visit.
• Be the face of the hotel and handle guest queries.
• Provide friendly, energetic service to ensure a memorable stay.

Skills

Hospitality

Customer service

Communication

Job description

Receptionist, Malmaison

£ 12.97 /18

Permanent

Leeds

We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Malmaison the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Malmaison we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Malmaison - we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.