Receptionist

Malmaison & Hotel du Vin; Glasgow; Hybrid; GBP 20,000 - 23,000; Part time

Job summary

Malmaison & Hotel du Vin in Glasgow is seeking a friendly receptionist to join the team. You will be the face of the hotel, welcoming guests and assisting with queries, ensuring every guest leaves with a memorable experience.

Typical shifts include early morning, midday, and evening slots. The role is a permanent contract and part-time (approx. 30 hours per week). You will work in a lively environment with opportunities for growth within Malmaison.

Qualifications

• Experience in hospitality and strong customer service.

Responsibilities

• Greet guests and assist with check-in/check-out
• Handle guest queries and requests promptly and courteously
• Set the tone for a positive guest experience at the front desk

Skills

Hospitality

Customer service

Communication

Job description

Receptionist, Malmaison

£13.01, 30 hours

Permanent Contract

Glasgow

Typical shifts are 7am-330pm, 10am-630pm 230pm-11pm

We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Malmaison the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Malmaison we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

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