Receptionist

Fundamental Hospitality Group; Greater London; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Career progression

Training opportunities

Staff meals

Dining discounts

Work across venues

Job summary

Fundamental Hospitality is seeking a Receptionist in London to be the first point of contact for guests, managing reservations and guest arrivals while upholding the group’s standards. You will work closely with management and front‑of‑house teams to deliver exceptional hospitality across acclaimed venues.

The ideal candidate has luxury hospitality experience, outstanding communication, and a calm, professional approach in a fast-paced environment.

Qualifications

• Previous reception experience in luxury settings.
• Excellent communication and guest engagement skills.
• Strong organisational skills and attention to detail.
• Confident, warm and professional demeanor.

Responsibilities

• Manage reservations.
• Coordinate guest arrivals.
• Ensure interactions reflect Fundamental Hospitality's quality standards.

Skills

Receptionist experience

Communication skills

Organisational skills

Professional approach

Fluent English

Right to work in UK

Job description

Receptionist | Fundamental Hospitality | London

Join Our Team at Fundamental Hospitality

Fundamental Hospitality is a global hospitality group behind some of the most exciting dining destinations in the industry. In London, our portfolio includes GAIA, La Maison Ani, and Shanghai Me, each offering its own distinctive concept, atmosphere, and approach to exceptional hospitality.

The Role

As a Receptionist, you’ll be the first point of contact for our guests, setting the tone for their entire dining experience. Working closely with the management and front-of-house teams, you’ll manage reservations, coordinate guest arrivals, and ensure every interaction reflects the quality and standards of Fundamental Hospitality.

What We Offer

• £15.45–£16.45 per hour + tips
• Career progression within a globally expanding hospitality group
• Training and development opportunities
• Staff meals and employee dining discounts
• The opportunity to work across some of London's leading luxury dining destinations, including GAIA, La Maison Ani, and Shanghai Me

What We’re Looking For

• Previous Receptionist experience within luxury restaurants, five-star hotels, or premium hospitality
• Exceptional communication and guest engagement skills
• Strong organisational skills and attention to detail
• A confident, warm, and professional approach
• Ability to remain calm and efficient in a fast-paced environment
• A genuine passion for delivering exceptional guest experiences
• Fluent English; additional languages are an advantage
• The right to live and work in the UK
• Ready to make a great first impression?