Receptionist

East Coast College; Great Yarmouth; On-site; GBP 25,000 - 26,000; Part time

Benefits offered by this job

38 days holiday

Pension 22%

CPD opportunities

Onsite facilities discount

Job summary

East Coast College is seeking a Receptionist in Great Yarmouth to provide front-desk support for staff and students. The role involves greeting visitors, handling calls and emails, and helping with administrative tasks across the campus.

The position is part-time (15.5 hours per week) with a fixed-term contract until 27 November 2026, and requires strong communication, MS Office skills, and a commitment to safeguarding.

Qualifications

• Excellent communication skills and customer-focused approach are essential.
• Proficiency in MS Office suite is required.
• Strong organisational abilities and attention to detail are important.
• A genuine team player who works well with staff and students.
• Commitment to safeguarding of students and staff.

Responsibilities

• Greet visitors and answer queries by phone, email or in person.
• Support staff and students with day-to-day admin and administrative tasks.
• Direct students and staff to appropriate areas and maintain smooth front-desk operations.

Skills

Communication skills

MS Office

Customer service

Attention to detail

Team player

Safeguarding

Education

Level 2 English & Maths

Job description

Job Title: Receptionist

Location: Great Yarmouth

Hours: 15.5 hpw

Contract: Fixed Term up to 27/11/2026

Salary: Band D £12.73 per hour (£24557.52 - £24,743.00 FTE)

Do you enjoy variety in your role? Do you have the administration, organisation, and customer service skills synonymous with our Reception Team? Are you someone who thrives in a role where you can use initiative?

East Coast College are looking for a Receptionist to provide invaluable support to both staff and students throughout the academic year.

Whether it’s greeting visitors on the telephone, by email, or in person, assisting staff members, or directing students, your support in this role will be pivotal to the communications and operations within the Lowestoft and 6th Form Campus.

The working hours for this role are - Thursday 08:00 - 17:00 and Friday 08:00 – 16:30 with a 1-hour lunch break. We do also require the flexibility and commitment to work occasional evenings on Wednesdays and Thursdays when needed to help support with student and parent events. These will be from 17:00 – 19:00.

Key needs from you and the role;

• Excellent communication skills
• Proficient in MS Office suite
• Outstanding customer service
• Organised with great attention to detail
• Genuine team player
• Commitment to Safeguarding

ECC will offer you;

• 38 days holiday FTE (including bank holidays)
• Generous pension – Employer contribution of 22%
• Excellent CPD opportunities
• Discounted use of onsite facilities – gym, restaurant, salon

We reserve the right to close this vacancy early if we receive sufficient applications

East Coast College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff to share this commitment. The successful applicant will be required to undertake an enhanced disclosure via the Disclosure and Barring Service.

We require all employees to hold a minimum Level 2 or equivalent in English and maths, and be able to provide evidence.