Receptionist

Mydentist; Gloucester; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Holidays 25 days + BH

Health & wellbeing support

Discounts at cinema/retail/restaurants

Training & development

Work-life balance

Job summary

mydentist in Gloucester is seeking a friendly receptionist to join our practice. You will greet customers, answer calls and help keep appointments running smoothly while providing clear information to patients.

This full-time on-site role offers 40 hours per week, a supportive team, good benefits and ongoing training to help you develop a rewarding career in dental care.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident in a fast-paced environment.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Multitasking

Relationship building

KPI targets

Communication

Tools

Practice management software

Job description

Your future, as a receptionist at mydentistYou’ll be joining us at our practice in Gloucester. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role is full-time, 40 hours per week. As a receptionist, you’ll be based on site in our practice, so home working is not possible.Our practice offersSupportive and experienced teamA convenient location, close to public transport linksmydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerFrom £12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!