Receptionist

Wdp; Gloucester; On-site; GBP 23,000 - 27,000; Part time

Job summary

A leading company in the substance misuse sector is seeking a receptionist for their Gloucester service. This role involves welcoming service users, managing reception duties, and supporting the team with administrative tasks. The ideal candidate will have strong communication skills and an ability to engage with diverse individuals. This is a part-time, permanent position with generous benefits including 30 days annual leave.

Benefits

30 days annual leave

Health and wellbeing initiatives

Financial perks

Development opportunities

Qualifications

• Demonstrates a non-judgemental attitude and engages with diverse backgrounds.
• Manages a busy reception and supports referrals and assessments.

Responsibilities

• Provides a warm and professional welcome for service users and stakeholders.
• Processes referrals, assessments, correspondence, and invoices.

Skills

Communication

IT Skills

Job description

Job Reference JOB0187 Location Gloucester Salary £23,281 per annum, pro rata for part-time Vacancy Type Permanent/Part Time Working Hours 27.5 hours per week Application Deadline Monday, June 9, 2025 Job Summary

Are you an individual who is interested in working in the substance misuse sector to help people make positive changes in their lives? This new role is an opportunity to join one of Via’s flagship services.

The Role

The receptionist for Via Gloucester, is the ‘first face of the service’, providing a warm and professional welcome for service users, professionals and our local partners and stakeholders.

You will be able to demonstrate a non-judgemental attitude and an ability to engage with people from diverse backgrounds. Have strong IT and communication skills, be able to manage a busy reception, switchboard and support the service with taking and processing referrals and assessments, correspondence and invoices.

The Service

Via Gloucester, is a fully integrated substance misuse service, providing psychosocial and clinical interventions The team actively promotes recovery and works with individuals that are directly and indirectly affected by substance misuse, working with the local community to improve the health, wellbeing and functioning of Gloucester residents, irrespective of circumstance.

To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package

For an informal chat about the role please contact Rich Macnamara, Team Leader via [e-mail] or 01452 223014.

The closing date for applications is Monday 9 June at midnight.

Interviews are likely to take place on Friday 20 June.

All our applications are sifted by humans. Please send us applications that reflect your own knowledge, experience and values and not applications that have been generated by artificial intelligence (AI).

We accept applications via https://www.viaorg.uk/work-at-via/career-paths/ using our short application form, and your CV. For guidance on how to complete the application visit https://www.viaorg.uk/work-at-via/how-to-apply/ . Please submit your application as soon as possible as we may close adverts at any time if we receive a sufficient number of applications.

Via welcomes enquiries from everyone, and we value diversity in our workplace. Our commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process.

We’re a Disability Confident Employer and are committed to the employment and career development of disabled people. We offer an interview to disabled people who meet the minimum criteria for our jobs, please confirm in the personal statement part of our application form that you are applying under this scheme.

Appointment to all our posts are subject to satisfactory completion of our safeguarding checks including DBS and we follow safer recruiting principles.

Please email [e-mail] if you have any recruitment enquiries or if you require this documentation in an accessible format.

Job Profile JD Receptionist