Receptionist

East Sussex County Council; Eastbourne; On-site; GBP 18,000 - 23,000; Full time

Job summary

East Sussex County Council in Eastbourne is seeking a friendly Receptionist to join the Facilities Management team at our Eastbourne corporate hub. You will manage reception and switchboard duties, greet visitors, oversee site access and meeting room bookings, and support the smooth running of reception and post sorting.

Travel to other county buildings may be required. Interviews will be conducted via Microsoft Teams within 14 days of closing, with possible in-person options if needed.

Qualifications

• Previous experience of working in a busy reception.
• Strong organisational skills and the ability to manage conflicting priorities.
• Excellent interpersonal skills and a commitment to delivering high-quality customer service.
• Ability to work on own initiative, problem solve, and remain calm under pressure.
• Knowledge of Microsoft Office, particularly Word and Excel.

Responsibilities

• Manage reception and switchboard duties.
• Greet and sign in visitors, oversee site access and meeting room bookings.
• Support the smooth running of reception and sorting post.
• Travel to other buildings across the county to support other receptions if required.

Skills

Organisational skills

Interpersonal skills

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Can you work as part of a modern, innovative, and customer focused Facilities Management team? We’re looking for a friendly, professional Receptionist to deliver front of house services at one of our Eastbourne corporate hubs.

Job Description

Can you work as part of a modern, innovative, and customer focused Facilities Management team? We’re looking for a friendly, professional Receptionist to deliver front of house services at one of our Eastbourne corporate hubs. This role offers the opportunity to be the friendly, professional face of the County Council’s corporate offices. Based at our St Mary’s House, Eastbourne site, you will manage reception and switchboard duties, greet and sign in visitors, oversee site access and meeting room bookings, and support the smooth running of reception and sorting post. You will play a key part in ensuring safety, efficiency, and excellent customer service, while developing your skills through training and professional development opportunities. Travel to other buildings across the county to support other receptions may be required at times.

We Are Looking For Candidates Who

• Previous experience of working in a busy reception.
• Strong organisational skills and the ability to manage conflicting priorities.
• Excellent interpersonal skills and a commitment to delivering high-quality customer service.
• Ability to work on own initiative, problem solve, and remain calm under pressure.
• Knowledge of Microsoft Office, particularly Word and Excel.

Please download the job description and person specification for more information.

Interviews will take place via Microsoft Teams unless you request an in-person interview. Interviews will be taking place within 14 days of the closure of the advert, depending on the number of applicants. If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

This varied, customer facing role is perfect for someone where no two days are the same.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

For an informal discussion about this opportunity contact Amanda Lee, Facilities Management Team, Property Services by email at [e-mail] to request a MS teams call or phone call.

For work that makes a difference, choose East Sussex.

About Us

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk).

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.