Business Support Consultant

East Sussex County Council; Lewes; On-site; GBP 26,000 - 38,000; Full time

Job summary

East Sussex County Council seeks a highly organised Business Support Consultant to support the delivery of ICT and traded services. This role combines business support, customer relationship management, financial administration, software licensing and project coordination.

You will work closely with customers, suppliers and colleagues to ensure high-quality service delivery, manage budgets and invoicing, support service improvements and help develop new business opportunities.

Qualifications

• Excellent organisational skills with ability to manage varied workload and deadlines.
• Commitment to outstanding customer service and building positive relationships.
• Ability to analyse, interpret and present financial and performance data.
• Proficiency in Microsoft 365 and experience with finance systems such as Oracle.

Responsibilities

• Support the delivery of ICT and traded services and manage budgets and invoicing.
• Provide business support, customer relationship management and project coordination.
• Collaborate with customers, suppliers and colleagues to drive service improvements and opportunities.

Skills

Organisational skills

Customer service

Communication

Data analysis

Budgeting

MS 365 proficiency

Oracle ERP familiarity

Tools

Microsoft 365

Oracle ERP

Job description

Job Description

Do you thrive on juggling priorities, building customer relationships and making things happen? If so, we'd love to hear from you. Join us as our next Business Support Consultant.

We are seeking a highly organised and customer-focused Business Support Consultant to support the delivery of ICT and traded services. This varied role combines business support, customer relationship management, financial administration, software licensing and project coordination. You will work closely with customers, suppliers and colleagues to ensure high-quality service delivery, manage budgets and invoicing, support service improvements and help develop new business opportunities. This is an excellent opportunity for a proactive professional with strong communication, organisational and financial skills to make a real impact.

We Are Looking For Candidates Who

• Have excellent organisational skills and can effectively manage a varied workload, competing priorities and deadlines with minimal supervision.
• Are committed to delivering outstanding customer service and building positive relationships with customers, partners, suppliers and colleagues.
• Can analyse, interpret and present information clearly, including financial and performance data. Have strong communication skills and can adapt their approach to engage effectively with a range of audiences.
• Are confident using Microsoft 365 applications and have experience of finance systems such as Oracle or similar enterprise resource planning software.

For an informal discussion about this opportunity contact Keith Renshaw, Traded Services, Commercial and Partnerships Manager, @[e-mail] or Jon Osborn, Schools ICT Manager, [e-mail] to request a MS teams call or phone call.

Interviews will take place in person at East Sussex County Hall, Lewes, East Sussex. Interviews will be taking place week beginning 14th September 2026. If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.

I'Ve learned so much during my time at East Sussex and I'm still learning. I really look forward to coming to work in the morning. Robia, Senior Support Worker

For work that makes a difference, choose East Sussex!

About Us

Additional Information

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record. Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

Candidates who meet certain criteria are given priority when we shortlist.

We offer a diverse range of benefits to help and support you during your employment.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas.

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.