Receptionist

Day Lewis Pharmacy; Croydon; On-site; GBP 21,000 - 25,000; Full time

Job summary

Day Lewis Pharmacy in Croydon is seeking a friendly Receptionist on a 12-month maternity cover. You will be the first point of contact for visitors, employees and contractors, providing a professional front-of-house service and supporting reception and administration.

The role requires excellent communication, strong organisational skills and the ability to manage multiple tasks in a busy office environment. Monday to Friday, 07:30 to 16:00, with training and support available.

Qualifications

• Reception, customer service or admin experience.
• Excellent communication and interpersonal skills.
• Strong organisational skills and ability to prioritise.
• High level of accuracy and attention to detail.
• Proficient with Microsoft Outlook, Word and Excel.
• Able to work independently and in a team.
• Professional, friendly, approachable with a positive attitude.
• Trustworthy and discreet with confidential information.
• Flexible and responsive to changing business needs.

Responsibilities

• Welcome and assist visitors, ensuring procedures followed.
• Maintain a professional, organised and welcoming reception area.
• Manage visitor sign-in, temporary access cards and records.
• Answer, screen and direct telephone calls and emails.
• Receive, sort and distribute post, deliveries and couriers.
• Provide administrative support including filing, scanning, data entry and document management.
• Monitor office supplies and support departments with general administration tasks.
• Follow company security, health and safety and confidentiality procedures.
• Manage access cards and ensure access-control procedures are maintained.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Microsoft Outlook

Microsoft Word

Microsoft Excel

Interpersonal skills

Discretion

Independent worker

Job description

Receptionist (12-Month Maternity Cover)

Croydon, Purley Way

Monday to Friday, 07:30 to 16:00

Be the face of Day Lewis and provide a professional, friendly, and efficient front-of-house service.

We are looking for an organised and customer-focused Receptionist to join our team on a 12-month maternitycover contract. As the first point of contact for visitors, employees, contractors and callers, you will play a vital role in creating a positive experience while ensuring reception, administration and site access procedures are managed efficiently and professionally.

This position combines front-of-house responsibility with administrative support, requiring excellent communication skills, attention to detail and the ability to manage multiple tasks in a busy office environment.

Key Responsibilities

• Welcome and assist visitors, employees and contractors, ensuring all visitor procedures are followed.
• Maintain a professional, organised and welcoming reception area.
• Manage visitor sign-in processes, temporary access cards and reception records.
• Answer, screen and direct telephone calls and email enquiries.
• Receive, sort and distribute post, deliveries and courier items.
• Provide administrative support including filing, scanning, data entry and document management.
• Monitor office supplies and support departments with general administration tasks.
• Follow company security, health and safety and confidentiality procedures.
• Manage access cards and ensure access-control procedures are maintained.

About You

• Previous reception, customer service or administrative experience.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise workload effectively.
• High level of accuracy and attention to detail.
• Confident using Microsoft Outlook, Word and Excel.
• Able to work independently and as part of a team.
• Professional, friendly and approachable with a positive attitude.
• Trustworthy and discreet when handling confidential information.
• Flexible and responsive to changing business needs.

What We Offer

• A welcoming and supportive working environment.
• The opportunity to work within a well-established and growing business.
• A varied role combining customer service and administration.
• Training and support to help you succeed in the role.