Receptionist

APM; Croydon; On-site; AUD 34,000 - 44,000; Part time

Job summary

Lifecare, part of the APM Group, is seeking a friendly Receptionist to join our Allied Health team in Croydon. This casual/part-time role offers 20 hours per week, with holiday and sick leave provisions, supporting patient bookings and administration.

You will manage telephone queries, scheduling, payments, and daily banking, keep the waiting area and rooms tidy, and contribute to a confidential, customer-focused service within a collaborative clinic.

Qualifications

• Polished and professional presentation, reliable and punctual with a high level of self-motivation
• Worked in Allied Health or Medical clinics
• Excellent telephone manner
• Excellent time management skills and ability to multitask
• Knowledge of Zedmed/Nookal or other clinical/medical software advantageous
• Intermediate experience using Microsoft Office Suite
• Committed to working within a team environment
• Excellent written and verbal communication skills when liaising with internal and external stakeholders
• Ability to work shifts ranging between 7:30am and 8:00pm weekdays with rotating Saturday shift

Responsibilities

• Answer and address incoming telephone queries
• Schedule patient appointments
• Process payments, invoicing and balance daily banking
• Maintain a clean waiting area, clinic rooms and kitchen and replenishments
• Complete other administrative tasks as required
• Deliver professional and confidential service while maintaining high customer service standards

Skills

Professional presentation

Reliability & punctuality

Telephone manner

Time management

Team player

Communication skills

Roster flexibility

Tools

Microsoft Office Suite

Zedmed

Nookal

Job description

Lifecare is seeking a Receptionist to join our dedicated team and positively contribute to the exceptional care of our patients. This is a casual or part-time opportunity 20 hours per week + holiday and sick leave working to support our Allied Health team in Croydon.

You will be answering and addressing incoming telephone queries, scheduling patient appointments, processing payments, invoicing and balancing daily banking, you will maintain a clean and tidy waiting room, clinic rooms and kitchen, and replenishments, and complete other administrative tasks as required.

This position given its nature is required to deliver a professional and confidential service whilst also demonstrating a high quality of customer service orientation.

What's in it for you?

As a valued member of the Lifecare team, you will benefit from:

• Individual plans tailored to you towards your Professional Development
• Access to purchase additional leave
• Discounted health insurance
• Car leasing packages
• Service Milestone Recognition
• Ability to experience the various APM Group Health brands to broaden your skill set and career growth
• Car parking available

Thinking about applying? Here's what we're looking for:

• Polished and professional presentation, reliable and punctual with a high level of self-motivation
• Worked in Allied Health or Medical clinics
• Excellent telephone manner
• Excellent time management skills and ability to multitask
• Knowledge of Zedmed/Nookal or other clinical/medical software advantageous
• Intermediate experience using Microsoft Office Suite
• Committedto working within a team environment
• Excellent written and verbal communication skills when liaising with internal and external stakeholders
• Ability to work shifts ranging between hours of 7.30am and 8.00pm weekdays (definitely a Friday pm shift) covering 5 days and rotating Saturday shift approx. 1 in 2/3, with flexibility to accommodate the clinics needs, covering annual and sick leave when required, the roster may change each week.

About Lifecare

At Lifecare, you’ll find yourself working in a collaborative, constantly evolving professional environment, with a supportive culture and a focus on development. No two days will be the same.

As one of Australia’s largest networks of Physiotherapy, Sports Medicine and Allied Health Practices; Lifecare - part of the APM Group, offers the highest standards of service, personalised healthcare and modern facilities in convenient locations.

We believe our people are the key to our success, and we foster a supportive, friendly and creative working environment. Our human-centric business philosophy means that we learn from each other, celebrate each other’s successes, and achieve great results by working together.

Are you ready to make a difference?

We're committed to Equality, Diversity and Inclusivity
We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do