Part-Time Healthcare Front Desk Specialist

APM; Croydon; Hybrid; AUD 34,000 - 44,000; Part time

Job summary

Lifecare, part of the APM Group, is seeking a friendly Receptionist to join our Allied Health team in Croydon. This casual/part-time role offers 20 hours per week, with holiday and sick leave provisions, supporting patient bookings and administration.

You will manage telephone queries, scheduling, payments, and daily banking, keep the waiting area and rooms tidy, and contribute to a confidential, customer-focused service within a collaborative clinic.

Qualifications

• Polished and professional presentation, reliable and punctual with a high level of self-motivation
• Worked in Allied Health or Medical clinics
• Excellent telephone manner
• Excellent time management skills and ability to multitask
• Knowledge of Zedmed/Nookal or other clinical/medical software advantageous
• Intermediate experience using Microsoft Office Suite
• Committed to working within a team environment
• Excellent written and verbal communication skills when liaising with internal and external stakeholders
• Ability to work shifts ranging between 7:30am and 8:00pm weekdays with rotating Saturday shift

Responsibilities

• Answer and address incoming telephone queries
• Schedule patient appointments
• Process payments, invoicing and balance daily banking
• Maintain a clean waiting area, clinic rooms and kitchen and replenishments
• Complete other administrative tasks as required
• Deliver professional and confidential service while maintaining high customer service standards

Skills

Professional presentation

Reliability & punctuality

Telephone manner

Time management

Team player

Communication skills

Roster flexibility

Tools

Microsoft Office Suite

Zedmed

Nookal

Job description

Lifecare, part of the APM Group, is seeking a friendly Receptionist to join our Allied Health team in Croydon. This casual/part-time role offers 20 hours per week, with holiday and sick leave provisions, supporting patient bookings and administration.

You will manage telephone queries, scheduling, payments, and daily banking, keep the waiting area and rooms tidy, and contribute to a confidential, customer-focused service within a collaborative clinic.