Receptionist

Ivy Restaurants Ltd; Greater London; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

50% staff discount for you and up to 3

Gift voucher to dine

Refer a Friend Bonus

Job summary

The Ivy Collection is seeking a friendly Receptionist to join our celebrated UK brand. You will welcome guests with warmth and professionalism and assist with enquiries about our restaurants, dishes and specials. You’ll also ensure allergen information is relayed to the kitchen accurately and promptly.

This role offers competitive hourly pay plus Tronc and a minimum of 20 hours per week, within our dynamic and supportive team environment across our renowned venues.

Qualifications

• Excellent English language skills.

Responsibilities

• Ensure guests receive a warm and professional welcome on arrival and a fond farewell on departure.
• Provide information to guests about the restaurant, menu, and specials.
• Relay allergen concerns to the kitchen quickly and accurately.

Skills

Excellent English

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Receptionist

will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately.

About you:

You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.