Receptionist

Office Angels; City Of London; Presencial; GBP 26.000 - 35.000; Jornada completa

Descripción de la vacante

Office Angels UK seeks a warm, professional Receptionist and Administrator for its Victoria office. The role involves greeting visitors, handling calls, managing meetings, and providing admin support to executives to ensure smooth daily operations.

The position emphasizes excellent customer service, proficient MS Office use, and a proactive, team-focused attitude. Salary is stated, with standard office hours 8:30am-4:30pm.

Formación

• Experience as a receptionist or admin support is required.
• Proficient in MS Office and standard office IT systems.
• Excellent verbal and written communication skills are essential.
• Customer-focused approach with professional presentation.

Responsabilidades

• Greet and assist visitors warmly and professionally.
• Answer calls and direct to the appropriate staff; take messages when needed.
• Manage meeting rooms and arrange refreshments/lunches as required.
• Maintain tidy reception area, stationery, post room, and supplies.
• Handle mail, franking, couriers, and deliveries; support travel bookings.
• Maintain contractor records and coordinate building maintenance visits.
• Ensure fire alarm and access system testing is conducted.
• Support with PAT testing compliance and waste management coordination.

Conocimientos

MS Office

Reception experience

Communication

Customer service

Professional appearance

Herramientas

Franking machine

Descripción del empleo

Job Title: Receptionist
Salary: 30,000
Hours: 8:30am-4:30pm
Location: Victoria

Our client is seeking a warm and professional Receptionist and Administrator to join their team at their office based in Victoria. This vital role is central to ensuring a welcoming atmosphere and smooth operations for both visitors and colleagues alike.

Role Purpose:

The Receptionist and Administrator will provide a friendly and efficient reception service, offering support to the Executive PA to the General Secretary. This position is essential in maintaining a high standard of customer service and administrative support within the organisation.

Key Responsibilities:

Reception Duties:

• Welcome and assist visitors with a friendly and informed approach.
• Answer incoming calls professionally, directing them to the appropriate personnel and taking messages as needed.
• Oversee meeting rooms, ensuring they are prepared according to established protocols, including arranging refreshments and lunches for meetings.
• Maintain a tidy reception area, stationery cupboard, and post room, ensuring a welcoming environment.
• Address queries from the public and customers with exceptional customer service.

Administrative Support:

• Manage incoming mail, sorting and distributing it to relevant pigeonholes.
• Assist colleagues with mailings and the use of the franking machine, ensuring it is stocked and maintained.
• Coordinate couriers and postage, and manage deliveries effectively.
• Book transport and accommodation in accordance with the organisation's travel policy.
• Maintain appropriate levels of stationery and kitchen supplies.

Housekeeping Responsibilities:

• Keep a central record of approved contractors and maintain positive relationships with them.
• Coordinate the attendance of contractors for building maintenance.
• Ensure that fire alarms and access systems are tested regularly.
• Maintain compliance with PAT testing for electrical equipment.
• Liaise with Westminster City Council regarding waste management and planning matters.

Person Specification:

• A warm, helpful, and caring approach to engaging with people.
• Experience as an effective receptionist with an understanding of the role's responsibilities.
• Competency in using the MS Office suite and general office IT systems.
• Excellent verbal and written communication skills, with an ability to connect effectively in person and over the phone.
• A commitment to delivering outstanding customer service.
• A proactive attitude, demonstrating individual initiative while being a flexible team player.
• A smart and professional appearance, with a willingness to train as a First Aider.

We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.