Receptionist

mydentist; City Of London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

25 days holidays + bank holidays

Health and wellbeing support

Staff discounts on cinema/retail/food

Job summary

mydentist Putney in Putney, SW18 1GG is seeking a friendly receptionist to welcome patients and manage front desk calls, providing outstanding customer service in person and on the phone.

The role is on-site, full-time, 40 hours per week with shifts 09:45–18:45, including up to 2 Saturdays per month, and offers benefits such as holidays to 25 days, wellbeing support, and staff discounts.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident at working in a fast-paced environment.
• Able to diffuse challenging situations.
• Able to learn about our services.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Phone handling

Multitasking

Relationship building

Organised

Tools

Computer systems

Job description

Your future, as a receptionist at mydentist Putney

You’ll be joining us at our practice in Putney, SW18 1GG. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is as folows:

40 hours per week - Monday to Saturday over 5 days - you will work a max of 2 Saturdays per month. Shifts are typically 09:45am-18:45pm

As a receptionist, you’ll be based on site in our practice, so home working is not possible.

Our practice offers

• Supportive and experienced team
• A convenient location with excellent transport links

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you'll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.