Receptionist

The Bishop Of Winchester Academy; Christchurch; On-site; GBP 13,000 - 25,000; Part time

Benefits offered by this job

Pension contributions 23.6%

CPD programme

Refurnished facilities

Free onsite parking

Employee Assistance Programme

Cycle to Work scheme

Coast and travel access

Job summary

The Bishop of Winchester Academy is seeking a Part Time Receptionist to play a central front of house role. You are the first contact for students, staff and visitors, helping create the atmosphere and brand of the academy.

This is a job share position (22.5 hours per week) during term time, with specific hours and a focus on delivering excellent customer service. The academy is a Church of England school, recently recognised by Ofsted for emphasizing wider opportunities alongside achievement.

Qualifications

• English and Maths GCSE (or equivalent) at grade C or higher.
• Ability to handle a range of tasks accurately and efficiently with resilience, discretion and initiative.

Responsibilities

• Act as first point of contact for all visitors to the academy, including parents, carers and suppliers.
• Establish and maintain strong relationships with students, parents and other colleagues.
• Oversee office email messages, answering and referring as necessary.
• Ensure telephone interaction is dealt with using great customer service skills.
• Accept deliveries to the academy and make arrangements for distribution.
• Maintain a good and informative waiting environment in the reception area, including school displays.

Skills

Front of house

Customer service

Team work

Communication

Education

English GCSE (or equivalent)

Maths GCSE (or equivalent)

Job description

We are seeking a Part Time Receptionist to play a central front of house role at our academy. We never underestimate the importance of this role as you are one of the first people our students, staff and visitors have contact with. You help create the atmosphere and brand for us and are crucial to the smooth running of the academy and provision of an exceptional service. This is a job share position, to provide full-day coverage on reception, working afternoons (22.5 hours per week).

• Act as first point of contact for all visitors to the academy, including parents, carers and suppliers
• Establish and maintain strong relationships with students, parents and other colleagues
• Oversee office email messages, answering and referring as necessary
• Ensure telephone interaction is dealt with using great customer service skills
• Accept deliveries to the academy and make arrangements for distribution
• Maintain a good and informative waiting environment in the reception area, including school displays
• Be a positive role model to our students, making a lasting impact on their lives
  You must have English and Maths GCSE (or equivalent) at grade C or higher and be able to handle a range of tasks accurately and efficiently with resilience, discretion and initiative. Welcoming with a calm demeanour, you will be able to contribute to the resolution of queries and problems.
  22.5 hours per week. Term time only (39 weeks) Actual = £12,651. The FTE for both roles = £24,858.
• 22.5 hours per week - Monday to Thursday 12:00 pm to 16:45 pm and Friday 11:00 am to 14:30 pm, The Bishop of Winchester Academy is a thriving Church of England school, recently recognised by Ofsted as prioritising 'wider opportunities alongside achievement so that pupils "live life to the full."' (Ofsted 2023). Operating from recently refurbished facilities, our shared mission to improve the life chances of all our students is at the very centre of our work.

We put the welfare of our staff at the heart of everything we do and can offer you:

• Generous employer pension contribution at 23.6% basic salary
• Career development with a bespoke CPD programme
• Excellent newly refurbished teaching facilities with free onsite parking and good local public transport links
• Employee Assistance Programme and Cycle to Work scheme
• Close proximity to beaches and the Jurassic Coast to assist your work life balance