Receptionist / Administrator at Beacon Academy

Beacon Academy; Cleethorpes; On-site; GBP 18,000 - 22,000; Full time

Job summary

Wellspring Academy Trust is seeking an receptionist to manage front-of-house operations at the school. You will greet visitors professionally, manage access control, and support the office team during term time plus five days.

The role requires a courteous, efficient communicator able to maintain a secure, orderly reception environment and to handle calls, messages and mail distribution as part of a busy administrative team.

Qualifications

• Experience in reception and front-of-house duties.
• Excellent communication and interpersonal skills.
• Ability to manage calls and messages professionally.

Responsibilities

• Act as the first point of contact for the school
• Provide a warm, professional welcome to visitors
• Ensure safety and security of the reception area
• Verify identification for site access
• Maintain a welcoming reception environment
• Collaborate with Administrative Team for support services
• Answer and route incoming calls or take messages
• Sort and distribute external mail
• Order staff stationery and keep the stationery cupboard stocked

Skills

Reception duties

Customer service

Telephone handling

Administrative support

Job description

About this Role

Hours of work

37 hours per week, term time only + 5 days

8.00am to 4.00 pm Monday to Thursday

8.00am to 3.30 pm Friday

The above times include a 30 minute unpaid lunch break

Purpose

Your role will be to ensure the efficient and smooth operation of the reception and guest areas, ensuring all visitors/guests are greeted in a professional, friendly, and courteous manner whilst supporting the efficient and effective running of school administration

Responsibilities

• To act as the first point of contract for the school
• Provide a warm, professional and courteous welcome to all visitors
• Ensure the safety and security of reception ensuring entry to premises are controlled
• Ensure that all guests/visitors have the appropriate identification to access site
• Ensure that Reception is maintained and welcoming
• Working both independently and effectively as part of the Administrative Team to provide an excellent reception and administrative support service
• Answer incoming telephone calls and transfer or take messages as appropriate
• Sorting and distribution of the external mail
• To order stationery for staff and ensure general stationery is available in the stationery cupboard

Wellspring Academy Trust is committed to safeguarding and promoting the welfare of our pupils. All posts are offered subject to enhanced DBS checks. References will be requested and an online search carried out for shortlisted candidates, prior to attendance at interview. Further pre-employment checks, will be completed for the successful candidate upon acceptance of the post. We are committed to equal opportunities and to promoting diversity. We want our people to reflect the diversity of our communities, and we welcome applications from people from all backgrounds, especially from under-represented groups, including those from Black, Asian and minority ethnic communities. If you are currently living overseas or have lived / worked overseas in the last five years please be aware that you will be required to provide an overseas criminal records check from the country/countries you have resided in, if you are the preferred candidate for the post.