Receptionist

Medirest Signature; Chorley; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Local Government pension

Healthcare Cash Plan for cash back on 

Cashback website access for savings on

Free gym access

Free parking

Job summary

Medirest Signature is seeking a Receptionist for All Seasons Leisure Centre in Chorley. This full-time role (40 hours per week) is permanent, with a salary of 28,678–29,134 GBP per year.

You will be the first point of contact for members, handling bookings, payments, calls and emails, and ensuring a high standard of customer service in a busy leisure facility. You will promote membership benefits, assist with upselling, manage cash and digital transactions, and ensure data protection and health

Qualifications

• Be the first point of contact for members, providing friendly, professional service.
• Take bookings and payments, answer calls and emails from centre users with frontline service focus.
• Promote benefits and upsell memberships while knowing terms and conditions.
• Handle cash, card and digital transactions in line with financial procedures and report variances.
• Ensure GPDR data protection and comply with EAP and NOP health and safety guidelines.

Responsibilities

• Be the first point of contact for our members, ensuring a positive experience and reflecting high facility standards.
• Provide ongoing support to colleagues and users, including greeting centre users and handling bookings and payments.
• Assist with promotion of benefits and upselling of membership packages.
• Handle transactions securely and report any irregularities.
• Follow data protection and safety procedures at all times.

Job description

Role: Receptionist

Location: All Seasons Leisure Centre

Contract: Full Time (40 hours per week) / Permanent

Salary: 28,678 - 29,134

Closing Date: 31 August 2026

As part of the Council's Leisure Services team, you will be responsible for having direct contact with customers whilst carrying out a broad range of duties in order to maintain a high standard of customer focused service, ensuring they can make full and safe use of the leisure facilities contributing to the creation of our new reception team.

This is an exciting opportunity to be part of the delivery of leisure services within the Chorley.

Who we're looking for:

As a vital member of the team, you will be the first point of contact for our members. Your attitude, professionalism and willingness to help will ensure a positive experience and reflect the high standards of our facility.

Provide ongoing support to colleagues and users of the centres in various areas and roles, including meeting and greeting centre users, taking bookings and payments, answering phone calls and emails from centre users, with a focus on frontline service delivery.

Support inclusive access for people of all ages, backgrounds and abilities.

Assist with the promotion of benefits and upselling of membership packages whilst having good knowledge of the terms and conditions.

Handle cash, card and other digital transactions in line with the organisation's financial procedures. Helping to ensure the company follow cash handling regulations. Reporting any financial irregularities and assisting in the process of identifying till variances.

Follow all relevant compliance guidelines such as ensuring GPDR regulations regarding data protection of customer's personal details and banking information are adhered to at all times when handling membership data.

Comply with all aspects of the Emergency Action Plan (EAP) and Normal Operating Procedure (NOP), ensuring health and safety procedures and guidelines are adhered to at all times. Assisting in the safe evacuation of the premises.

Our Benefits

• Generous annual leave entitlement
• Local Government pension
• Healthcare Cash Plan for cash back on health treatments
• Cashback website access for savings on brands you love
• Free gym access
• Free parking