Receptionist

Ivy Collection; Cardiff; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

50% staff discount

Guaranteed 20 hours minimum contract

Career development program

Birthday day off

Job summary

The Ivy Collection in Cardiff seeks a charismatic Receptionist to warmly welcome guests and provide information on the restaurant and any daily specials. You will keep a professional, friendly front-of-house presence and ensure guests feel valued from arrival to departure.

Excellent English and a proactive, guest-focused mindset are essential. This full-time role offers a minimum 20 hours per week and benefits such as staff discounts and development opportunities.

Qualifications

• Excellent English language skills and a guest-focused approach.
• Willingness to go the extra mile for guests and teammates.
• Professional and friendly, with a can-do attitude.

Responsibilities

• Welcome guests warmly and provide information about the restaurant and specials.
• Relay allergen concerns to the kitchen quickly and accurately.
• Maintain a professional, courteous front-of-house presence.

Skills

Customer service

English language skills

Job description

Receptionist

The Ivy Collection View all jobs

• Cardiff
• £13.00 per hour
• Permanent
• Full-time

11 hours ago

Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.

We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK's most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Receptionist will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You'll relay any allergen concerns to the kitchen quickly and accurately.

About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.