Receptionist

Burnley FC; Burnley; On-site; GBP 18,000 - 23,000; Full time

Job summary

Burnley FC is seeking a Receptionist to join our club and support a first-class experience for players, staff and supporters. You’ll greet visitors, handle calls, and keep the reception area welcoming and well-presented, contributing to the town’s community presence and club operations.

The ideal candidate will have customer service experience and strong interpersonal skills, with a proactive and friendly approach to day-to-day reception duties within a football club environment.

Qualifications

• Previous experience in a customer service role.
• Excellent interpersonal skills.

Responsibilities

• Greet and welcome visitors, staff and stakeholders in a friendly and professional manner.
• Answer, screen and forward incoming calls, providing information and taking messages as necessary.
• Manage the reception area to ensure it is clean, organised and presentable at all times.

Skills

Customer service

Phone handling

Reception duties

Interpersonal skills

Job description

About Us

Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you. Come and be part of our story!

The Role

An exciting opportunity has become available for a Receptionist to join us at Burnley Football Club.You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters.

About You

Come and join our Clarets family as our Receptionist!

The ideal candidate will have previous experience in a customer service role and excellent interpersonal skills.

Role Expectations

As theReceptionist, youwill be expected to:

• Greet and welcome visitors, staff and stakeholders in a friendly and professional manner.
• Answer, screen and forward incoming calls, providing information and taking messages as necessary.
• Manage the reception area to ensure it is clean, organised and presentable at all times.

The full job description can be found on Burnley Football Club’s website: Burnley FC Careers

If you require an alternative format of our job description and person specification and/or our application form, please contact the HR department at [e-mail].

*Please note, should an adequate number of applications be received prior to the closing date, Burnley FC reserve the right to remove a job advert.