Receptionist: Create a First‑Class Visitor Experience

Burnley FC; Burnley; On-site; GBP 18,000 - 23,000; Full time

Job summary

Burnley FC is seeking a Receptionist to join our club and support a first-class experience for players, staff and supporters. You’ll greet visitors, handle calls, and keep the reception area welcoming and well-presented, contributing to the town’s community presence and club operations.

The ideal candidate will have customer service experience and strong interpersonal skills, with a proactive and friendly approach to day-to-day reception duties within a football club environment.

Qualifications

• Previous experience in a customer service role.
• Excellent interpersonal skills.

Responsibilities

• Greet and welcome visitors, staff and stakeholders in a friendly and professional manner.
• Answer, screen and forward incoming calls, providing information and taking messages as necessary.
• Manage the reception area to ensure it is clean, organised and presentable at all times.

Skills

Customer service

Phone handling

Reception duties

Interpersonal skills

Job description

Burnley FC is seeking a Receptionist to join our club and support a first-class experience for players, staff and supporters. You’ll greet visitors, handle calls, and keep the reception area welcoming and well-presented, contributing to the town’s community presence and club operations.

The ideal candidate will have customer service experience and strong interpersonal skills, with a proactive and friendly approach to day-to-day reception duties within a football club environment.