Receptionist

Confidential; Bournemouth; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Uniform provided

Job summary

Confidential is seeking a friendly Receptionist to provide front-of-house support for students, staff and visitors at Bournemouth Talbot Campus. This temporary 8-week role starts 7 September and covers 37 hours per week, Monday to Friday, with on-site parking.

You will handle visitor sign-in, enquiries, and basic admin tasks, support facilities teams and help maintain records. Strong communication and calm, professional manners are essential.

Qualifications

• Previous reception/front-of-house or customer service experience.
• Strong Microsoft Office and IT skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Great attention to detail and organisation skills.

Responsibilities

• Welcome and assist visitors, students and staff.
• Answer enquiries in person, by telephone and email.
• Manage visitor sign-in procedures, permits and documentation.
• Maintain records and update internal databases.
• Issue and track keys and access cards.
• Coordinate meeting and visitor schedules.
• Liaise with facilities and maintenance teams.
• Support administrative and postal duties.
• Monitor CCTV and assist with building safety procedures when required.

Skills

Reception experience

Customer service

Communication skills

IT skills

Tools

MS Office

Job description

Receptionist / Administrator - Temporary - 8 weeks (possibly longer)
15.33 an hour

Bournemouth (Talbot Campus)Hours: 37 hours per week, Monday to Friday - parking on site if needed - to start 7th September

About the Role

We are looking for a friendly, professional Receptionist to provide a first-class front-of-house service for students, staff and visitors. This is a varied role where you'll be the first point of contact, supporting the smooth day-to-day operation of a busy university environment.

Key Responsibilities

• - Welcome and assist visitors, students and staff
• - Answer enquiries in person, by telephone and email
• - Manage visitor sign-in procedures, permits and documentation
• - Maintain records and update internal databases
• - Issue and track keys and access cards
• - Coordinate meeting and visitor schedules
• - Liaise with facilities and maintenance teams
• - Support administrative and postal duties
• - Monitor CCTV and assist with building safety procedures when required

About You

You’ll be a confident communicator who enjoys helping people and thrives in a busy environment. You’ll be organised, proactive and able to manage multiple priorities while maintaining excellent customer service.

We're looking for:

• - Previous reception, front-of-house or customer service experience
• - Strong Microsoft Office and IT skills
• - Excellent communication and interpersonal skills
• - Ability to remain calm and professional under pressure
• - Great attention to detail and organisation skills
• - A positive, flexible and customer-focused approach

What's on Offer?

• - Friendly and supportive team environment
• - Varied and rewarding role
• - Opportunity to work within a vibrant university setting
• - Enhanced pay for occasional weekend working or time off in lieu
• - Uniform provided