Receptionist

David Lloyd Leisure; Birmingham; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free Club Membership

50% Discount on Food & Drinks

Discounts on Swimming

Discounts on Tennis Lessons

Discounts on Personal Training

Career Advancement

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs, based in Birmingham, is seeking a friendly Receptionist to welcome members and manage queries and bookings, ensuring a premium experience at the front desk. You will answer calls, assist with joinups and reservations, and keep the reception area immaculate in line with brand standards.

The role supports a part-time/flexible contract and offers an engaging team environment within Europe’s leading premium health and wellness group.

Qualifications

• Has an exceptional passion for customer service.
• A team player with strong communication and collaboration skills.
• Able to thrive in a fast-paced environment.

Responsibilities

• Greet members and guests to provide a warm, premium experience.
• Handle queries and bookings in person, over the phone, and via appointment systems.
• Maintain reception area clean, organized and presented to brand standards.

Skills

Customer service

Communication

Teamwork

Job description

Receptionist

Employer

David Lloyd Clubs

Location

Birmingham

Salary

Competitive

Closing date

16 Nov 2026

Job Type

Front of House jobs, Reception and Host

Sector

Leisure & Travel jobs

Contract Type

Part Time/Flexible

Job Details

• Would you like to join Europe's leading premium health and wellness group?
• Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Receptionist to join our team!
• As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.
• We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks :

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you :

As a Receptionist, we are looking for someone who:

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!

Company

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