Receptionist

Malmaison; Belfast City District; On-site; GBP 15,000 - 21,000; Full time

Job summary

Malmaison Belfast is seeking a friendly receptionist to be the face of the hotel, delivering top-tier guest service and handling diverse queries with a smile.

You will join a team that values energy, professionalism and a passion for service, contributing to a memorable guest stay and brand experience.

Qualifications

• Friendly, passionate and energetic person with hospitality charm.
• Must be able to deliver guest-focused service and handle queries of all shapes and sizes.
• Represents Malmaison as the face of the hotel and sets the tone of each guest visit.

Responsibilities

• Be the first and last person guests interact with at the hotel.
• Ensure guests have an exceptional experience and that requests are met.
• Contribute to a memorable stay and assist with queries during check-in and check-out.

Skills

Hospitality

Customer service

Communication

Job description

Receptionist, Malmaison£ 13.01 / 40 hoursPermanent, Full TimeMalmaison Belfast

We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Malmaison the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Malmaison we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.IND1