Receptionist

West Town Surgery; Barton-upon-Humber; On-site; GBP 10,000 - 14,000; Part time

Job summary

West Town Surgery is seeking a friendly GP Receptionist to join a vibrant team. You will greet patients, answer calls, manage appointments, and liaise with clinicians and community services, ensuring smooth administrative and dispensing duties.

Experience in dispensing and GP practice work is essential, and SystemOne experience is preferred. DBS disclosure is required. This part-time role covers 20 hours per week with specific hours at Barton-upon-Humber.

Qualifications

• Experience in GP reception or medical admin is preferred.
• Ability to handle face-to-face and phone enquiries.
• Ability to record accurate and sensitive information.
• DBS check is required.

Responsibilities

• Greet patients and answer queries in person and by phone; book appointments.
• Register new patients and maintain accurate records; liaise with clinicians.
• Support dispensing duties and use the SystemOne GP system.

Skills

Patient interaction

Telephone handling

Data recording

Tools

SystemOne

Job description

GP Receptionist required to join our vibrant and welcoming team.

Your role will involve speaking with patients face to face and on the telephone , dealing with their queries, making appointments, liaising with other team members, community services etc. Registering new patients and various other administrative and dispensing duties.Duties will include performing reception duties, booking appointments. You will need the ability to record accurate and sensitive information.

A good standard of general education and experience of dispensing and working in a GP practice is essential along with experience of TPP SystemOne is preferred .

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Main duties of the job

1.To work within the Practices Protocols and operating Procedures to ensure that all medicines and appliances dispensed are checked against the prescription.

2.To operate efficient stock control appropriate to the needs of the practice with the objective of ensuring continuity of supply for patients and minimizing wastage through out of date stock.

3.The post-holder will be expected to provide annual and sick leave cover to ensure that the Dispensary and Reception is adequately covered.

4.Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols

5.Monitoring the Practice appointments system. Arrange appointments and requests for home visits, including emergencies in keeping with the Practice Protocol.

6.Processing personal and telephone requests for appointments,test results, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.

About us

About us

Single handed GP Surgery with a full complement of support staff; Practice Nurse, Salaried GP and administration staff

Rated Good by CQC in 2018

Teaching practice for Hull and York Medical students

Systmone Clinical System

High QoF achievement

Job responsibilities

GP Receptionist required to join our vibrant and welcoming team.

Your role will involve speaking with patients face to face and on the telephone , dealing with their queries, making appointments, liaising with other team members, community services etc. Registering new patients and various other administrative and dispensing duties. Duties will include performing reception duties, booking appointments. You will need the ability to record accurate and sensitive information.

A good standard of general education and experience of dispensing and working in a GP practice is essential along with experience of TPP SystemOne is preferred .

Weekly hours will be 20 hours per week . Monday and Friday 8 - 18:30 with 30 minutes unpaid lunchbreak

Job Type: Part-time

Part-time hours: 20 per week

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Barton-upon-Humber, DN18 5PU: reliably commute or plan to relocate before starting work (required)