Receptionist

DCS Group (UK) Ltd; Banbury; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Life cover

Pension plan

Medical Cash Plan

Cycle to Work scheme

Subsidised café with free breakfast

Staff shop and social events

Job summary

DCS Group (UK) Ltd in Banbury is seeking a capable Receptionist to be the face of the business. You will greet visitors, manage sign-in and calls, and provide varied administrative support across the company.

As the first point of contact, you will handle inquiries, organise post and deliveries, arrange staff travel, and support the Board by providing PA cover when needed. A proactive, friendly team player thrives in this busy environment.

Qualifications

• Previous reception or customer-facing experience
• Excellent communication and administration skills
• Confident using Word, Excel, Outlook and PowerPoint
• GCSE Maths and English, or equivalent
• Strong attention to detail and keyboard accuracy
• Able to prioritise, solve problems and adapt quickly
• Positive, self-motivated and team player
• Knowledge of Sage would be an advantage

Responsibilities

• Welcome visitors and manage sign-in, passes and site procedures
• Answer and direct calls professionally
• Handle customer and public enquiries
• Manage post, deliveries and couriers
• Keep reception secure, tidy and welcoming
• Provide administrative support to Customer Service
• Arrange staff travel, including hotels, flights and airport parking
• Support senior meetings, lunches, agendas and presentations
• Order and replenish stationery
• Provide PA cover when required

Skills

Reception experience

Customer service

Administration

Microsoft Office

Education

GCSE Maths & English

Tools

Sage

Job description

Permanent | Competitive Salary + Excellent Benefits

About DCS Group

DCS Group is one of the UK’s leading distributors, manufacturers and exporters of Health, Beauty and Household products. We work with major brands including P&G, Unilever, Crayola and Kimberly-Clark, while also manufacturing our own Enliven range.

With over 30 years of consecutive growth, this is an exciting time to join our fast-paced business in Banbury.

The Role

We’re looking for a confident and welcoming Receptionist to be the face of DCS Group.

As the first point of contact for visitors and callers, you’ll create an outstanding first impression while keeping reception running smoothly. You’ll also provide varied administrative support across the business and cover for the PA to the Board when required.

No two days will be the same, making this a great opportunity for an organised people-person who enjoys a busy, varied role.

Key Responsibilities

• Welcome visitors and manage sign-in, passes and site procedures


• Answer and direct calls professionally


• Handle customer and public enquiries


• Manage post, deliveries and couriers


• Keep reception secure, tidy and welcoming


• Provide administrative support to Customer Service


• Arrange staff travel, including hotels, flights and airport parking


• Support senior meetings, lunches, agendas and presentations


• Order and replenish stationery


• Provide PA cover when required

About You

You’ll be professional, friendly and calm under pressure, with strong customer service and organisational skills.

• Previous reception or customer-facing experience


• Excellent communication and administration skills


• Confident using Word, Excel, Outlook and PowerPoint


• GCSE Maths and English, or equivalent


• Strong attention to detail and keyboard accuracy


• Able to prioritise, solve problems and adapt quickly


• Positive, self-motivated and comfortable working as part of a team


• Knowledge of Sage would be an advantage

Why Join DCS Group?

• Life cover


• Pension plan


• Medical Cash Plan


• Cycle to Work scheme


• Subsidised café with free breakfast


• Staff shop and social events

Ready to be the welcoming face of a successful and growing business? Join DCS Group and make every first impression count.