Receptionist

Allscreens Nationwide Ltd; Acomb; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

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Job summary

Avery Healthcare is seeking a warm, enthusiastic Receptionist for Amarna House Care Home in York to deliver high-quality customer service as the first point of contact and provide a range of administrative support within the home.

Key responsibilities include handling calls, directing enquiries, recording messages, and maintaining reception administration while collaborating with the General Manager and Housekeeping to ensure a tidy, professional front desk environment.

Qualifications

• Excellent communication skills, both verbal and written.
• Comfortable using computers and office software.
• Positive, friendly, and welcoming attitude.
• Experience with handling client inquiries and complaints.

Responsibilities

• Answering calls and enquiries at reception, directing to staff.
• Record messages and manage reception-related admin.
• Maintain tidiness of reception area and coordinate with Housekeeping.

Skills

Communication skills

Computer literacy

Customer service

Problem solving

Tools

MS Office

Job description

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Amarna House Care Home in York. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
• Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

ABOUT YOU

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive,friendly,and welcoming attitude.
• Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.