Reception Team Member

Travelodge Hotels (UK); Melksham; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

50% room discount

Food & drink discounts

Friends & family discount

Pension scheme 8% (employer 3%)

Discounts with retailers

Aspire Programme

Team member incentives

Job summary

Travelodge Melksham is seeking a friendly Reception Team Member for a Full Time contract. You will welcome guests to the hotel, check them in, and handle cash and banking procedures with support from a team that values fun, flexibility and a family feel.

No prior experience required; full training is provided. Enjoy a 50% rooms discount, food and drink discounts, travel vouchers on anniversaries, a pension scheme, retailer perks, and the Aspire Programme for career progression within Travelodge.

Qualifications

• No experience required; on-the-job training provided.
• Strong customer service mindset and reliability.
• Ability to work in a busy, friendly hotel environment.

Responsibilities

• Welcome guests to the hotel and assist with check-in.
• Handle cash and bank procedures accurately.
• Carry out regular fire & safety checks and procedures.
• Support wider hotel teams as needed to ensure guest satisfaction.

Skills

Customer service

Cash handling

Teamwork

Flexibility

Tools

POS system

Job description

Come and join our amazing team at Travelodge Melksham as a Reception Team Member on a Full Time contract, be part of a fun, supportive and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know!

• Fun friendly environment
• 50% discount on rooms plus food and drink, as well as friends and family discount.
• £50 Travelodge voucher on each work anniversary
• Pension scheme totalling 8% (employer contribution 3%)
• Discounts off many high street retailers and mobile phone providers such as Vodafone.
• Opportunities to develop into Management roles through our 'Aspire Programme'
• Opportunity to earn more through our Team member incentive schemes

We have regular rewards and recognition activities such as 'FAB Fridays' and 'Housekeeping Heroes'. Your job will be to welcome the guests to the hotel, checking them in, doing cash and banking procedures, regular fire & safety walks and even helping the wider teams when needed.