Reception - Team Member

Whitbread; Crawley; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Whitbread Benefits card

Pension and saving schemes

Discounts

Breakfast on us

Job summary

Whitbread is hiring a Receptionist at Premier Inn London Gatwick Airport (North Terminal). The role is 30 hours per week with a pay rate up to £13.56 per hour. You will greet guests, check them in, coordinate with housekeeping to ensure rooms are ready and deliver friendly, efficient service.

This permanent position offers training and opportunities for career progression, along with Whitbread benefits such as staff discounts, pension schemes, and flexible working options.

Responsibilities

• Join our team at Premier Inn London Gatwick Airport (North Terminal) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

Job description

Receptionist – London Gatwick Airport (North Terminal) Premier Inn

We're currently recruiting in our London Gatwick Airport (North Terminal) Premier Inn. Working 30 hours per week, paying up to £13.56 per hour.

Come and be a Receptionist at Premier Inn in London Gatwick Airport (North Terminal). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £13.56 per hour

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts!

HOURS:

30 hours per week

LOCATION:

Northway, Gatwick North Terminal, Crawley, West Sussex, RH6 0GQ

Why you’ll love it here:

• Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn London Gatwick Airport (North Terminal) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 213497-4492

Advertised: 22 Sep 2026