Reception - Team Member

Whitbread; Filton; On-site; GBP 14,000 - 15,000; Full time

Benefits offered by this job

Training and support

Whitbread Benefits card

Pension and saving schemes

Discounts on services and products

Breakfast on us

Job summary

Whitbread is hiring a Receptionist at Premier Inn in Bristol Filton. You’ll greet guests, support the team and help ensure a smooth check-in experience, bringing a friendly face and strong customer service to every guest.

The position is permanent, 21 hours per week, with a pay rate up to £13.06 per hour. Whitbread provides training, benefits and a welcoming career path within the group.

Responsibilities

• Join our team at Premier Inn (Bristol Filton) as a Receptionist and use your passion for customer service to its full potential.
• Be part of the UK’s leading hospitality business, Whitbread, and help guests feel at home from check-in onward.

Job description

We're currently recruiting in our Bristol Filton Premier Inn. Working 21 hours per week, paying up to £13.06 per hour.

Receptionist - Bristol Filton - (Premier Inn/hub) Hotel

Come and be a Receptionist at Premier Inn in (Bristol Filton). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE

Up to £13.06 per hour

CONTRACT TYPE

Permanent - we don't do zero hours contracts!

HOURS

21 hours per week

LOCATION

Shield Retail Park, Gloucester Road North, Filton, Bristol, BS34 7BR

Why you'll love it here

• Training and support:We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you'll do

Join our team at Premier Inn (Bristol Filton) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 212610-4492

Advertised: 18 Sep 2026