Reception Team Member

Welcome Break; Cambridge; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Free tea and coffee on shift

Flexible part-time hours

Staff discounts (including Welcome Br…

MyWB discounts & reward portal

Wellbeing Centre & Employee Assistance

Inclusion Networks

Annual incentive schemes

Long Service awards

Structured development plans

Apprenticeship programmes

Holiday allowance

Workplace pension

Free onsite parking

Uniform provided

Job summary

Welcome Break's Ramada Cambridge hotel is seeking a friendly Hotel Receptionist to greet guests, manage check-ins and check-outs, and keep the reception area organized for a smooth guest experience. Immediate start and flexible part‑time hours help you fit busy days.

You’ll be the first and last friendly voice guests meet, answering questions and guiding them through their stay. Enjoy perks like staff discounts, pension contributions, training plans, free parking, and wellbeing support.

Responsibilities

• Welcome guests, manage check-ins and check-outs, and ensure the reception area is tidy and welcoming
• Handle bookings and payments, answer calls and guest questions, provide information as needed

Job description

Hotel Receptionist
Welcome Break, Ramada Cambridge

Immediate start available | Flexible part‑time hours
Earn up to £12.85 per hour

Looking for a role where you can meet new people every day, stay busy, and make every guest feel genuinely welcome?

As a Hotel Receptionist at our Welcome Break Ramada hotel, you’ll be the friendly face guests see first (and the helpful voice they speak to last!)

From smooth check‑ins and check‑outs to answering questions and keeping everything organised behind the desk, you’ll help create a great stay for every guest.

What you’ll do as a Hotel Receptionist :

• Welcome guests, manage check‑ins and check‑outs, and make sure everyone has what they need for a great stay
• Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
• Follow health & safety and security procedures, complete checks as trained, and escape guest issues quickly and confidently

What you’ll get as a Hotel Receptionist at Welcome Break:

• Free tea and filter coffee whilst on shift
• Flexible working patterns that suit your lifestyle with immediate start
• 50% off Welcome Break brands (including big brands like KFC, Burger King, Starbucks & Taco Bell) this will extend to your family and friends when you visit with them!
• MyWB discounts & reward portal, savings, cycle to work, cashback on thousands of retailers like Tesco, JD Sports and TUI!
• My Wellbeing Centre & Employee Assistance Programme to support you
• Inclusion Networks, making sure everybody’s included and recognised
• Annual incentive schemes to reward great performance
• Long Service awards celebrating key milestones in your career
• Clear and (award-winning!) e-learning and structured development plans from Team Member to Supervisor
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows as your career grows with us
• Workplace pension scheme with employer contributions to help you save for the future
• Free onsite parking across all Welcome Break locations
• Uniform provided – of course!

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.