Reception Team Member

ADAGIO; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training

Employee Benefits

Dynamic Work Environment

Welcoming Team

Many more

Job summary

Adagio Apart-Hotel Birmingham is seeking a guest-focused team member to deliver exceptional service, welcome guests and help maintain the brand experience. You will play a key role in creating memorable stays and fostering positive guest relationships in a vibrant Birmingham hotel.

This position offers training and a dynamic, welcoming work environment with opportunities to contribute to guest satisfaction and brand standards through daily interactions and collaborative teamwork.

Qualifications

• Previous experience in a similar role or a customer-focused role required.

Responsibilities

• Welcome Guests
• Foster Loyalty
• Prioritize Guest Relations
• Handle Feedback
• Maintain Brand Image
• Inform Guests
• Assist with Food & Beverage Service
• Handle Administration

Skills

Customer service

Job description

\"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn everyday, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Job Description

Are you someone who thrives on providing exceptional guest experiences? Do you enjoy building meaningful connections with customers while maintaining a professional demeanor? Look no further – at Adagio Apart-Hotel Birmingham, we have an exciting opportunity for you!

What You'll Do:

• Welcome Guests
• Foster Loyalty
• Prioritize Guest Relations
• Handle Feedback
• Maintain Brand Image
• Inform Guests
• Assist with Food & Beverage Service
• Handle Administration

What You'll Gain:

• Training
• Employee Benefits
• Dynamic Work Environment
• Welcoming Team
• Many more.....

Qualifications

Previous experience in a similar role or a customer-focused role required.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent