Reception Supervisor: Lead Guest Experience

Hotel Du Vin; Cambridge; On-site; GBP 24,000 - 33,000; Full time

Benefits offered by this job

Staff room discounts

Friends & Family rates

Dining discount 35%

Fully funded Apprenticeship programmes

Cycle to work scheme

Healthcare cash plans

Referral schemes up to £1500

Complimentary stays on anniversaries

Job summary

Hotel du Vin in Cambridge is seeking a friendly, passionate Reception Supervisor to lead our reception team and set the tone for guest experiences. You’ll be the face of the hotel, ensuring guests feel cared for from check-in to departure and coordinating with other teams to deliver memorable service.

The role offers a permanent contract, a £28,500 annual rate for 40 hours per week, and a range of staff benefits including discounted stays, dining offers, welfare programmes and apprenticeship

Job description

Hotel du Vin in Cambridge is seeking a friendly, passionate Reception Supervisor to lead our reception team and set the tone for guest experiences. You’ll be the face of the hotel, ensuring guests feel cared for from check-in to departure and coordinating with other teams to deliver memorable service.

The role offers a permanent contract, a £28,500 annual rate for 40 hours per week, and a range of staff benefits including discounted stays, dining offers, welfare programmes and apprenticeship