Receptionist

Malmaison; York and North Yorkshire; On-site; GBP 26,000 - 30,000; Full time

Job summary

Hotel du Vin York is seeking a friendly receptionist to join the team on a full-time basis. You will be the welcoming face of the hotel, handling guest queries with warmth and professionalism.

You will be the first and last person guests see, setting the tone for their visit and ensuring every detail goes above and beyond. A path for internal progression and apprenticeships is available within Malmaison group.

Qualifications

• Friendly, sociable and energetic receptionist.
• Natural hospitality charm and a passion for service.
• First impression ambassador for the hotel.

Responsibilities

• Welcome guests and assist with inquiries to ensure a memorable stay.
• Maintain a high standard of guest service and resolve issues promptly.

Skills

Hospitality

Customer service

Communication

Team player

Job description

Receptionist, Hotel Du Vin

Salary £12.80 / 40 Hours per weekType of contract - Full TimeLocation- Hotel du Vin York

We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.