Reception Supervisor

University Hospital Southampton NHS Foundation Trust; Southampton; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

An established industry player in healthcare is seeking a motivated individual to supervise the reception team in the Immunology laboratory. This role offers the chance to develop your skills in a supportive environment while ensuring high-quality patient care. With fantastic training and development opportunities, you will play a crucial role in managing laboratory processes and supporting the Biomedical Scientists. If you are enthusiastic and adaptable, this is a perfect opportunity to grow your career in a dynamic setting that prioritizes teamwork and continuous improvement.

Benefits

NHS discounts

Minimum of 35 days paid holiday

Generous pension scheme

Training and development opportunities

Qualifications

• GCSE in Maths and English required; A levels in relevant subjects preferred.
• Experience in an NHS laboratory is advantageous.

Responsibilities

• Supervise reception team in Immunology laboratory.
• Support Biomedical Scientists by managing sample bookings and reception duties.

Skills

Teamwork

Flexibility

Organizational skills

Attention to detail

Education

GCSE in Maths and English

A level or equivalent in Maths, English, and Science

ECDL or equivalent knowledge of computers

Tools

Hospital IT systems

Laboratory equipment

Job description

Site Southampton General Hospital

Town Southampton

Salary £26,530 - £29,114 per annum (PA) pro rata

Closing 01/01/2025 23:59

Interview date 13/01/2025

Job overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Main duties of the job

The recruitment team at the University Hospital Southampton NHS Foundation Trust (UHS) is pleased to offer an opportunity for a customer-focused, friendly, and enthusiastic individual, as part of our expanding service.

UHS offers fantastic training and development to help you achieve the career you want. Development of our staff is central to the delivery of high-quality, safe, and effective care. We offer opportunities to develop within a supportive environment.

For an overview of the main duties of the role, please see the ‘Job Description and Main Responsibilities’ section below.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

All non-clinical roles may involve a mixture of on-site and remote working. Specific details and flexible working options can be discussed as part of the interview process. UHS employees can access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Detailed job description and main responsibilities

We are looking for an enthusiastic, motivated, and highly adaptable individual to supervise our reception team in the Immunology laboratory at Southampton General Hospital.

The main duties of the role include supporting the Biomedical Scientists in the laboratory by booking in samples, sending away samples to other laboratories, organizing reception staff to perform duties within reception, filing reports, receiving supplies, and performing some assays. Applicants must be able to demonstrate an organized and thorough approach to their work. Previous NHS laboratory experience is an advantage, although full training for the role will be provided.

Qualifications

Essential: GCSE in Maths and English at grade A - C/4-9 or alternatively Functional Skills in Maths and English at Level 2.

Experience

• Practical experience in an NHS laboratory
• Ability to work as part of a team and promote teamwork
• Being flexible and adaptable at work in order to meet competing priorities

Trust Values

• Patients First
• Always Improving
• Working Together

Qualifications / training required

• A level or equivalent in at least two from Maths, English, and Science at level A to C
• ECDL or equivalent knowledge of computers
• Previous knowledge of hospital IT systems
• Completion of an internal multidisciplinary laboratory training course

Previous or relevant experience necessary

• Previous experience in laboratory work
• Knowledge of genomic processes
• Previous experience in an NHS environment
• Previous experience of performing genomic procedures
• Previous experience in a diagnostic medical laboratory

Aptitudes and skills required

• Able to follow operating procedures
• Able to prioritize work and adapt to changing circumstances
• Effective team member

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.

Our commitment to equality

Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.

How and why we use your information

The Trust is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.