Reception Operations Supervisor

Lexington-Catering; England; On-site; GBP 34,000 - 42,000; Full time

Job summary

Lexington-Catering is seeking a Supervisor to oversee daily operations, support your team, and ensure excellent customer service across the reception areas. You will work Monday to Friday, 8-hour shifts.

You will lead and motivate staff, manage scheduling, handle visitor queries, support training, monitor quality and safety, and report operational updates to management while ensuring compliance with company policies.

Qualifications

• Strong leadership and team-motivation abilities.
• Excellent communication with staff and customers.
• Ability to manage and prioritise multiple tasks.
• Customer-focused approach with problem-solving skills.
• Previous supervisory or team-leading experience preferred.

Responsibilities

• Lead and motivate team members to deliver high standards.
• Monitor and maintain quality and safety procedures.
• Manage staff scheduling and daily tasks.
• Handle visitor queries and resolve issues promptly.
• Support training and development of team members.
• Report operational updates and challenges to management.
• Ensure compliance with company policies and procedures.

Skills

Leadership

Communication

Team motivation

Customer focus

Organisational skills

Job description

Lexington-Catering is seeking a Supervisor to oversee daily operations, support your team, and ensure excellent customer service across the reception areas. You will work Monday to Friday, 8-hour shifts.

You will lead and motivate staff, manage scheduling, handle visitor queries, support training, monitor quality and safety, and report operational updates to management while ensuring compliance with company policies.