Reception Manager | Michelin-Star Fine Dining Experience

JKS Restaurants Ltd.; City of Westminster; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Dining allowance

Dining discounts across JKS

Retail & Takeaway Discounts

Code App Membership

Tech scheme

Gym membership discount

Cycle to work

Employee Assistance Program

Enhanced parental leave

Financial advice access

Wedding gift & newborn care

Season ticket loan

Job summary

Gymkhana in Westminster, London, is seeking a skilled Reception Manager to lead a warm, engaging front-of-house and ensure an exceptional guest journey from arrival to departure. You will head a fast-paced front-of-house team, manage reservations (SevenRooms preferred), handle guest enquiries by phone, email and in person, and maximise covers while maintaining impeccable hospitality.

Join a renowned, Michelin-starred restaurant group committed to outstanding service and career development for

Qualifications

• Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant.
• Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom.
• Experience with SevenRooms (preferred).
• Effectively managing reservations and walk-ins to maximise covers during service.
• Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Skills

Reception management

Guest service

Communication

Reservation systems

Tools

SevenRooms

Job description

Gymkhana in Westminster, London, is seeking a skilled Reception Manager to lead a warm, engaging front-of-house and ensure an exceptional guest journey from arrival to departure. You will head a fast-paced front-of-house team, manage reservations (SevenRooms preferred), handle guest enquiries by phone, email and in person, and maximise covers while maintaining impeccable hospitality.

Join a renowned, Michelin-starred restaurant group committed to outstanding service and career development for