Reception Manager – Michelin-Star Fine Dining

JKS Restaurants Ltd.; Greater London; Presencial; GBP 28 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Dining out allowance

Dining discounts

Company tech scheme

Gym membership discount

Cycle to work

Resumo da oferta

JKS Restaurants is seeking an experienced Reception Manager to ensure a warm, engaging first impression and an outstanding guest journey from arrival to departure. You will lead front-of-house interactions, coordinate reservations, and uphold standards across the dining room and lounge.

The role requires prior reception leadership in a quality restaurant, a friendly, professional manner with guests, and proficiency with SevenRooms or similar systems.

Qualificações

• Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant.
• Welcoming and interacting with guests in a professional and friendly manner, building rapport to encourage repeat custom.
• Experience with SevenRooms (preferred).
• Effectively managing reservations and walk-ins to maximise covers during service.
• Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Responsabilidades

• Ensure a welcoming and engaging first impression for guests and an exceptional guest experience from start to finish.
• Manage reservations and walk-ins to maximise covers during service.
• Handle face-to-face, telephone and email queries in a polite and diplomatic manner.

Conhecimentos

Reception Manager

Guest interaction

SevenRooms experience

Reservations management

Multichannel communication

Ferramentas

SevenRooms

Descrição da oferta de emprego

JKS Restaurants is seeking an experienced Reception Manager to ensure a warm, engaging first impression and an outstanding guest journey from arrival to departure. You will lead front-of-house interactions, coordinate reservations, and uphold standards across the dining room and lounge.

The role requires prior reception leadership in a quality restaurant, a friendly, professional manner with guests, and proficiency with SevenRooms or similar systems.