Reception Manager

Malmaison Hotels; Stratford-upon-Avon; On-site; GBP 31,000 - 37,000; Full time

Job summary

Hotel Du Vin in Stratford-upon-Avon is seeking a Reception Manager to lead our front desk and uphold exceptional guest service. You will oversee a busy reception, set standards, and ensure every guest interaction is smooth, warm and efficient.

With a 45-hour week and full-time contract, you will mentor the team, coordinate with other departments, and contribute to a memorable arrival and departure experience that aligns with the Hotel Du Vin brand.

Responsibilities

• Greet guests and manage the reception area to high standards.
• Lead a hospitality team to deliver exceptional service and memorable guest experiences.

Job description

Reception Manager, Hotel Du Vin

Rate of Pay - £34,000 Hours - 45 Type of Contract - Full Time Location - Stratford-upon-Avon

Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?

As Reception Manager you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

We create memories that the guest will never forget. This could be the next step for you into a HOD position within Hotel Du Vin - we actively encourage internal development and progression, Onwards and Upwards.