Reception Manager

Hotel Du Vin; City of Edinburgh; On-site; GBP 22,000 - 37,000; Full time

Benefits offered by this job

Staff room rates

Friends & family rate 50% off

Dining discount 35%

Fully funded Apprenticeships

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral scheme up to £1,500

Quality uniform provided

Wellness & campaigns

Stream access to wages

Complimentary stays on anniversaries

Sponsorship of The Brain Charity

Employee Assistance Programme

Job summary

Hotel Du Vin in Edinburgh is seeking a Reception Manager to lead the front desk team and deliver outstanding guest experiences. The role offers a salary of up to £37,000 per year, with incentives, and a 45-hour week on a permanent, full-time contract.

Join a brand-focused hospitality group and benefit from staff perks, career progression, and a collaborative team culture in the heart of Edinburgh.

Qualifications

• Experience in hotel reception management preferred.

Responsibilities

• You will be the face of the hotel, ensuring guests are welcomed with warmth and professionalism.
• You set the tone for guests' stay and oversee a friendly, efficient front desk team to deliver exceptional service.

Job description

Reception Manager, Hotel Du Vin

OTE up to £37'000 per annum (inc of incentives) depending on experience, 45 hours contract per week

Permanent and full time

Edinburgh

Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?

As Reception Manager you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

We create memories that the guest will never forget. This could be the next step for you into a HOD position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral scheme that pay up to £1,500, just for getting your friends jobs! (*Terms & Conditions apply)
• A quality uniform where required
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Stream giving instant access to your pay as it’s earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.