Reception & Information Specialist — Multi-Campus

onlyFE; Ipswich; On-site; GBP 23,000 - 28,000; Full time

Job summary

Suffolk New College is recruiting for a friendly and proactive receptionist/information assistant at the Ipswich Campus. You will provide a welcoming information and reception service to learners, visitors and staff with a wide range of general enquiries, ensuring a positive customer experience.

The role requires excellent communication and customer service skills, with a desirable Level 3 qualification. The post is based mainly at Ipswich but may involve travel between campuses across the

Qualifications

• Excellent communication and customer service skills.
• Ability to work proactively with a customer-focused approach.

Responsibilities

• Provide a positive, efficient information and reception service to learners, visitors and staff with general enquiries.
• Support and advise learners, visitors and staff across a wide range of enquiries.
• Be friendly, professional and enthusiastic in delivering first-class service.

Skills

Communication skills

Customer service

Education

Level 3 qualification

Job description

Suffolk New College is recruiting for a friendly and proactive receptionist/information assistant at the Ipswich Campus. You will provide a welcoming information and reception service to learners, visitors and staff with a wide range of general enquiries, ensuring a positive customer experience.

The role requires excellent communication and customer service skills, with a desirable Level 3 qualification. The post is based mainly at Ipswich but may involve travel between campuses across the