Reception & HR Admin Assistant (Full-Time)

The Cinnamon Care Collection; England; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Paid Breaks

Uniforms

Staff Meals

Nest Pension

Employee Assistance Programme

Cycle Scheme

Eye Care

Refer a Friend Scheme

Reward Vouchers

Quarterly & Annual Company Recognition

Job summary

The Cinnamon Care Collection is seeking an Administration Assistant/Receptionist at Emerson Grange, a distinguished care home, to be the first point of contact and support the Home Administrator with a range of admin tasks.

The role requires IT proficiency, attention to detail, and flexibility to work 42 hours per week on a rota including Bank Holidays; duties cover reception, HR admin, and basic financial tasks.

Qualifications

• Reception and admin tasks for a care home; IT literacy required.
• Strong customer service and communication skills are essential.
• Professional telephone manner and reliability expected for front-desk duties.

Responsibilities

• Welcome and greet visitors to the home in a professional manner.
• Answer the telephone and respond to enquiries at reception, redirecting calls as needed.
• Provide HR-related administrative support to the Home Administrator.
• Assist with recruitment tasks, sifting CVs, references, and ID verification.
• Organise internal meetings and ensure requirements are actioned.
• Coordinate the staff meal process as applicable to the home.
• Respond to emergencies as requested by the home.
• Maintain tidy reception area in coordination with housekeeping.

Skills

IT literacy

Customer service

Telephone experience

Professional telephone manner

Communication skills

English proficiency

Neat and well presented

Tools

IT systems

Job description

The Cinnamon Care Collection is seeking an Administration Assistant/Receptionist at Emerson Grange, a distinguished care home, to be the first point of contact and support the Home Administrator with a range of admin tasks.

The role requires IT proficiency, attention to detail, and flexibility to work 42 hours per week on a rota including Bank Holidays; duties cover reception, HR admin, and basic financial tasks.