Care Home Admin & Receptionist – HR Support

Cinnamon; Swanley; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Paid breaks

Uniforms

Staff meals

NEST pension

Employee assistance programme

Care Workers Charity

Spice of Life discount scheme

Cycle scheme

Eye care

Refer a friend scheme

Reward vouchers

Company recognition awards

Job summary

Cinnamon is seeking a dedicated Administration Assistant/Receptionist for a full-time role at Emerson Grange, a top 20 UK care home. The role covers front-of-house reception, HR-related admin, and basic financial admin, with shifts across 8am–8pm on a rolling rota and occasional bank holidays.

You will work as part of a team, provide support to the Home Administrator, and ensure high standards of customer service and efficient administrative processes.

Qualifications

• Excellent customer service skills.
• IT literacy – proficient with office systems.
• Prior telephone experience.
• Professional telephone manner.
• Knowledge of general administration tasks.
• Good written and verbal English communication.

Responsibilities

• Welcome and greet visitors to the home reception in a professional and courteous way.
• Answer the telephone and respond to enquiries at reception, redirecting calls as needed.
• Provide HR-related admin support to the Home Administrator.
• Assist with recruitment tasks, CV screening and reference checks.
• Organise internal meetings and coordinate staff meal processes.
• Maintain tidiness of the reception area and liaise with housekeeping to uphold standards.

Skills

Customer service

IT literacy

Telephone experience

Telephone manner

General administration

Communication

Professional appearance

Written English

Job description

Cinnamon is seeking a dedicated Administration Assistant/Receptionist for a full-time role at Emerson Grange, a top 20 UK care home. The role covers front-of-house reception, HR-related admin, and basic financial admin, with shifts across 8am–8pm on a rolling rota and occasional bank holidays.

You will work as part of a team, provide support to the Home Administrator, and ensure high standards of customer service and efficient administrative processes.