Reception & Helpdesk Supervisor – London Travel

Publicis Re:Sources; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Annual Leave 25 days + holidays

Private Medical

Pension

Travel to other London offices

Employee assistance

Job summary

Publicis Re:Sources in London is seeking a proactive, highly organised Receptionist/Facilities Support to deliver a warm, professional welcome to clients and visitors. You will manage the daily front desk tasks, answer calls, coordinate meetings, and support site operations.

This full-time, in-office role requires flexibility across shifts, strong communication, and a customer-focused approach. Travel to other London offices is required, and you will work closely with security, pantry, and

Qualifications

• Experience in corporate reception (min 6 months).
• Experience using meeting room booking systems (Outlook).
• Working knowledge of Microsoft Teams.
• Excellent communication with strong attention to detail.
• Strong customer focus and ability to respond to client needs.

Responsibilities

• Maintain daily work schedule and rota to perform duties.
• Answer and transfer calls professionally per procedures.
• Provide a warm, professional welcome to clients and visitors.
• Maintain a clean, organized workspace at all times.
• Support across other Facilities service lines when required.
• Coordinate with Security and Building Managers for safety and access.

Skills

Excellent communication

Customer focus

Attention to detail

Professional presentation

Team player

Calm under pressure

Tools

Microsoft Outlook

Microsoft Teams

Job description

Publicis Re:Sources in London is seeking a proactive, highly organised Receptionist/Facilities Support to deliver a warm, professional welcome to clients and visitors. You will manage the daily front desk tasks, answer calls, coordinate meetings, and support site operations.

This full-time, in-office role requires flexibility across shifts, strong communication, and a customer-focused approach. Travel to other London offices is required, and you will work closely with security, pantry, and