Reception and Hospitality Assistant

Wrigleys Solicitors; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

Wrigleys Solicitors seeks a Receptionist and Hospitality Assistant to provide front-of-house support and manage hospitality services. The role involves coordinating events, greeting visitors, and maintaining a professional environment. Ideal candidates will have at least 2 years of experience in a similar role and possess excellent communication and organizational skills.

Benefits

Competitive salaries

Enhanced Family Friendly Benefits

Generous holiday entitlement

Employee Assistance Programme

Pension scheme

Life Assurance scheme

Group Income Protection

Employee Wellness Initiatives

Private Medical Insurance

Team and firm-wide socials

Qualifications

• Minimum of 2 years’ experience in a receptionist/front of house role.
• Previous hospitality skills beneficial.
• Basic IT skills.

Responsibilities

• Coordinate catering and hospitality for meetings and events.
• Meet and greet visitors at reception.
• Handle reception calls and emails efficiently.

Skills

Outstanding organisation skills

Outstanding communication skills

Flexibility

Ability to work under pressure

Job description

About us

Wrigleys is a well-established, reputable firm of specialist Solicitors with offices in Leeds, Sheffield, and Newcastle. We represent clients across the UK and are considered one of the leading expert practices outside of London. At Wrigleys, we pride ourselves on delivering a superior service to our clients within a professional, friendly, and authentic environment.

Our culture is built on our purpose of putting people at the centre of what we do. Our values guide us in all aspects of our work with clients and each other. With a supportive leadership team, we offer a collegiate culture where everyone has a voice, and we encourage collaboration, innovation, and growth.

This positive environment helps us maintain exceptional colleague retention levels.

What We Can Offer You

Life outside work matters. We promote work-life balance and prioritise colleague wellbeing. Your health and happiness are important to us.

• Competitive salaries
• Enhanced Family Friendly Benefits
• Generous holiday entitlement and holiday purchase scheme
• Employee Assistance Programme
• Pension scheme
• Life Assurance scheme
• Group Income Protection
• Employee Wellness Initiatives
• Private Medical Insurance
• Team and firm-wide socials

About the role

Working as part of the Business Support Team, the Receptionist and Hospitality Assistant will provide front-of-house support, ensure the smooth running of the firm’s hospitality services, and assist the Events Team. This is a key role in creating a welcoming and professional environment for clients, visitors, and colleagues.

Key responsibilities

• Coordinate catering and hospitality for all meetings and events within the office.
• Meet and greet all visitors at reception in a pleasant and professional manner.
• Prepare and present breakfasts and lunches for meetings and events, ensuring meeting rooms are restored to a neat and orderly condition.
• Handle reception telephone calls, emails, and visitor requests efficiently and promptly.
• Ensure meeting rooms and visitor areas are well-presented and appropriately stocked.
• Maintain confidentiality and security of firm and client information.
• Support other departments with meeting requirements.
• Keep the reception area tidy and professional.
• Manage meeting room diaries, ensuring availability and noting catering requirements.
• Prepare and serve refreshments and manage the ordering and setup of in-house lunches.
• Clean preparation areas, cutlery, crockery, and glassware.
• Ensure invoices are processed with all relevant information.
• Perform administrative duties such as photocopying, scanning, printing, and managing petty cash.
• Source and manage suppliers, negotiating best value.
• Assist with planning and running internal and external events, including:
• Drinks evenings
• Networking events
• Team Wrigleys social, sporting, CSR, and fundraising events
• Christmas and summer parties, and year-end events
• On-the-day event support
• Provide general administrative support to the Events Team, including managing the Christmas card mailing list and preparing delegate packs.

Essential experience

• A minimum of 2 years’ experience working in a similar or professional environment, in a receptionist/front of house role.
• Previous hospitality skills would be beneficial.
• Basic IT skills.

Person specification

• Outstanding organisation skills.
• Outstanding communication skills verbal and written and the ability to communicate at all levels.
• Can operate flexibly and as part of a team.
• Ability to work under pressure.

Application process

Our selection process for the Receptionist and Hospitality Assistant position is transparent. We prioritise keeping all candidates informed at every step, ensuring there is no uncertainty.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make adjustments to give you the best possible recruitment process, please let us know by contacting our recruitment team.

Equality and Diversity

Individual differences are embraced at Wrigleys. By putting people at the centre of what we do, we strive to create an inclusive working environment in which colleagues feel supported and can be themselves.