Reception Administrator & First Aider

Townsend Church of England School; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

Townsend Church of England School is seeking a Reception Administrator & First Aider to join our welcoming admin team. You will provide a high-quality front-of-house service, support student welfare and help ensure smooth daily operations across both Main Reception and Student Reception.

We value organisation, clear communication and discretion, and welcome applications from candidates who are committed to safeguarding and supporting young people within our inclusive school community.

Qualifications

• Excellent communication and interpersonal skills.
• Highly organised with ability to prioritise
• Experience in administrative office roles
• Confident using Word, Excel and Outlook
• Maintains confidentiality and handles sensitive information
• Positive, flexible and proactive approach to work
• Genuine commitment to safeguarding young people and welfare

Responsibilities

• Welcome and assist students, parents, visitors and external agencies.
• Manage reception enquiries in person, by telephone and by email.
• Support student welfare, including first aid and communication with parents.
• Maintain accurate records and administrative systems.
• Coordinate room bookings and support school events and activities.
• Assist with attendance administration and student services.
• Work collaboratively with colleagues to ensure an efficient and professional administrative service.

Skills

Communication

Organisation

Administrative experience

Microsoft Office

Confidentiality

Proactive attitude

Safeguarding awareness

Tools

Microsoft Office

Job description

Are you an organised, friendly and professional administrator who enjoys working with young people and their families?

Townsend Church of England School is seeking a Reception Administrator & First Aider to join our dedicated and welcoming administration team. This is a varied and rewarding role at the heart of our school community, providing a high-quality front-of-house service while supporting the welfare of students and the smooth running of the school.

As one of the first points of contact for students, parents and visitors, you will play a key role in creating a positive and welcoming environment. Working across both Main Reception and Student Reception Support, you will provide excellent service, administrative support and first aid provision throughout the school day.

This is a full-time role, but part-time will be considered.

Key Responsibilities

You will:

• Welcome and assist students, parents, visitors and external agencies.
• Manage reception enquiries in person, by telephone and by email.
• Support student welfare, including first aid and communication with parents.
• Maintain accurate records and administrative systems.
• Coordinate room bookings and support school events and activities.
• Assist with attendance administration and student services.
• Work collaboratively with colleagues to ensure an efficient and professional administrative service.

We Are Looking For Someone Who:

• Has excellent communication and interpersonal skills.
• Is highly organised and able to prioritise a busy workload.
• Has previous administrative experience in an office environment.
• Is confident using Microsoft Office applications, including Word, Excel and Outlook.
• Can maintain confidentiality and handle sensitive information appropriately.
• Demonstrates a positive, flexible and proactive approach to work.
• Has a genuine commitment to supporting young people and safeguarding their welfare.

Why Join Townsend?

At Townsend Church of England School, you will become part of a supportive and dedicated team committed to providing the very best opportunities for young people. We are proud of our inclusive community, strong Christian ethos and commitment to staff wellbeing and professional development.

About the School

Townsend Church of England School is a small, inclusive and friendly 11-18 school with approximately 750 students, including a Sixth Form.

• Rated Good by Ofsted and Outstanding in SIAMS
• Located on a beautiful, green site between St Albans and Harpenden
• Serving a diverse and vibrant community across Hertfordshire and beyond

Our ethos is rooted in our Christian vision of “Love Your Neighbour”, which underpins our commitment to kindness, respect and ambition for every student. While we are a Church school, we welcome applications from candidates of all faiths and none.

Led by our Headteacher, Mr Anthony Flack, the school is on an exciting journey to become “the first choice secondary school for all.”

View our School Prospectus

Safeguarding

Townsend CofE School is committed to safeguarding and promoting the welfare of children. All appointments are subject to enhanced DBS checks, satisfactory references, and pre-employment safeguarding checks, including an online search in line with Keeping Children Safe in Education guidance.

Following the shortlisting stage, and before making a final decision, the school will collect and process information publicly available about you by conducting a brief online search .