Specialist Administrator

Mounts Bay Academy; Heamoor; On-site; GBP 22,000 - 28,000; Full time

Job summary

Mounts Bay Academy seeks a motivated Specialist Administrator to join our school team. You will be the friendly face for students, parents, teachers, and leaders, handling a variety of admin tasks to keep the school running smoothly.

The role covers community engagement, HR support, attendance and finance, with a collaborative trust environment that supports professional development and inclusion.

Qualifications

• GCSEs in Maths and English (Grade C/4 or above) or equivalent; NVQ Level 3 in Business Administration or equivalent.
• Proven administrative background, preferably in an educational setting, with experience managing administrative systems.
• Strong IT proficiency with Office 365 (Word, Excel, Outlook) and MIS experience (Arbor).

Responsibilities

• Be the key point of contact for staff, families, visitors and external partners.
• Manage the school’s website, social media, app updates and admissions processes.
• Support attendance and pastoral work with families and pastoral teams.
• Assist with recruitment, onboarding of new staff, cover coordination and HR records.
• Assist with local purchasing, trip payments, and MIS database records (Arbor).

Skills

Attention to detail

Communication skills

Safeguarding awareness

Education

GCSEs (Maths & English)

NVQ Level 3 in Business Administration

Tools

Office 365

Word

Excel

Outlook

Arbor MIS

Job description

Are you an organised, compassionate, and proactive administrative professional looking for a role where your work directly impacts young lives? Mounts Bay Academy, part of Truro and Penwith Academy Trust, is looking for a vibrant Specialist Administrator to join our dedicated school team!

If you thrive in a dynamic environment, love collaborating with people, and want to be at the heart of a supportive school community, this is the perfect opportunity to showcase your expertise and grow your career.

As a Specialist Administrator, you won't just be managing paperwork, you’ll be a friendly face for students, parents, teachers, and senior leaders. Every day brings new opportunities to engage, solve problems, and keep the school running smoothly.

Heart of the School: Be the key point of contact for staff, families, visitors, and external partners.

Varied & Rewarding Responsibilities: Specialise in key areas that match your strengths; ranging from community engagement and HR to attendance and finance.

Culture of Excellence & Support: Work within a collaborative trust committed to continuous professional development, inclusion, and positive workplace culture.

Depending on your specialist focus and the needs of the school, your day might involve:

Community & Engagement: Managing the school’s website, social media, app updates, and admissions processes to showcase the best of school life.

Attendance & Pastoral Support: Working directly with families and pastoral teams to encourage student attendance, using empathy and kindness to navigate challenging situations.

People & HR Operations: Supporting recruitment, welcoming new starters, coordinating cover for staff, and maintaining essential HR records.

Finance & Administration: Assisting with local purchasing, trip management on parent payment portals, and maintaining essential MIS database records (Arbor).

About You

We are looking for an enthusiastic, approachable professional with a high level of initiative and excellent communication skills.

Essential Qualifications & Experience:

Education: GCSEs in Maths and English (Grade C/4 or above) or equivalent. NVQ Level 3 in Business Administration or equivalent experience.

Experience: Proven administrative background (preferably in an educational setting) with experience managing administrative systems.

Tech Skills: Strong proficiency in IT systems (Office 365, Word, Excel, Outlook).

Key Attributes: High attention to detail, resilience under pressure, excellent organisational skills, and a strong commitment to safeguarding and child welfare.

Desirable Assets:

First Aid certification (or willingness to train).

Experience using school database systems (such as Arbor).

Training in Safer Recruitment, Safeguarding (Level 3), or minute-taking.